We take great care in ensuring our products are packed to the best standards possible, however in very rare instances these items can get damaged by the courier companies.
When you receive your item look around the box for obvious damage to the item and sign for it as damaged.
We pack our items very well, in rare instances the outside packaging could get damaged by the courier but the item inside would most likely be perfect, We would recommend to accept the delivery and then contact us if there are any issues with the product.
Any issues or anything missing or any problems whatsoever please contact us on 0115 9708963 or message via eBay to advise of any problems and our friendly team will promptly assist in resolving the issue for you. We always resolve any issues for our customers so always contact us first before opening any return request, contact us via eBay's messaging system or call us and we will be more than happy to help and resolve the issue for you.