E1SAMQN55QN85CARB
Samsung QN55QN85CA 55 Inch Neo QLED 4K Smart TV (2023) QN55QN85CAFXZA

Catalog #: E1SAMQN55QN85CARB
MFG Part #: E1SAMQN55QN85CARB
Condition: Refurbished

Included with your bundle

QN85CA Neo QLED 4K Smart TV (2023)

Get next-level premium 4K experiences powered by Quantum Matrix. By using precision Mini LEDs, color and contrast come alive for details to shine. For all you watch, AI-processing refines your Smart Hub and sound, while upscaling your content to

4K—for a brilliant picture, even in bright daylight.

PICTURE

Quantum Matrix with Mini LEDs
Brilliant details shine even in daylight with Quantum Matrix Technology. Powered by a huge grid of Samsung’s ultra-precise Quantum Mini LEDs, it takes exact control of the individual zones of light in your picture for breathtaking color and contrast.

4K Resolution with AI Upscaling
See everything you watch instantly transformed to incredibly sharp 4K resolution.

Neo Quantum HDR
Enjoy the dynamic contrast that has vivid colors jumping off the screen.

Neo Quantum Processor 4K

See all you enjoy upscaled to spectacular 4K with the AI-based processor.

100% Color Volume with Quantum Dot

Get a billion brilliant colors that stay true even in bright scenes.

Motion Xcelerator Turbo+
Action movies, sports and games look smooth and fluid up to 4K at 120Hz.

Wide Viewing Angle
You’ve got the best view from every seat, no matter where you sit down.

Optimized Eye Comfort Mode
Enjoy an optimized display without lifting a finger. Its lighting system evaluates the brightness of your space to tailor your screen contrast. 

FreeSync Premium Pro
Take down game lag and stuttering—with your TV and console teaming up.

Auto Game Mode (ALLM)
Ultra-low latency means less lag, less drag and more time to win.

Super Ultrawide GameView & Game Bar
Expand your game view and optimize how you play with these winning features.

Real Depth Enhancer
Experience depth and dimension on screen just like you do in real life.

Mini Map Zoom
Win more games with the help of a mini map which allows you to quickly glance at a corner of the screen to ensure they are moving in the right directions. 

DESIGN

Neo Slim Design
Beautiful from all angles, this TV was made to blend into any room of your home.

SMART FEATURES

Samsung Smart Hub
Spend less time searching and more time streaming what you enjoy with Smart Hub.

Smart TV Powered by Tizen
Spend less time searching and more time streaming what you enjoy with Smart Hub.

Universal Guide
Get tailored recommendations for streaming and live TV all in one place with a simple on-screen guide.

Ambient Mode+
Transform your blank screen into the ultimate centerpiece with Ambient Mode+.

Multiple Voice Assistants
Just speak up—your favorite Voice Assistant is built in and ready to help.

Samsung TV Plus
Turn on and tune into free live TV with just your WiFi connection. No subscription necessary.

Multi View
Watch up to two things at once on your TV, including what’s on your mobile device.

SolarCell Remote
The rechargeable SolarCell Remote makes it easy to access and control all of your compatible connected devices with one simple remote. Includes RF harvesting to charge the remote using signals like wifi.

SmartThings Compatible
Take control of your connected devices with SmartThings on your screen.

Samsung Health
Discover how a healthy and balanced lifestyle is within view—Samsung Health tools can help.

Music Wall
Create a mesmerizing mood that matches your music, no matter your playlist. When the TV’s off, turn on a captivating visual experience that moves to the beat of your music.

Telemed
Meet primary care physicians from the comfort of your own home using your Samsung TV.

ConnecTime
Make video calls to and from your screens, no matter where you are, and spend time with your loved ones on a bigger screen. 

CONNECTIONS

HDMI
Connect up to 4 devices with HDMI.

Wi-Fi
Enjoy your favorite on-demand content seamlessly through your existing network with built-in Wi-Fi (Wi-Fi 5).

AUDIO

Object Tracking Sound 
Experience vividly realistic 3D sound that puts you in the middle of the action.

Q-Symphony
Surround yourself with the sound of your TV and soundbar working in harmony.

Active Voice Amplifier
Made to cut down outside noise, it compares the volume of the sound on screen with your enviroment so you can catch the words loud and clear. 

Dolby Atmos
Be enveloped by the spectacular cinematic surround sound of Dolby Atmos built right into the TV.

INCLUDED ACCESSORIES

  • SolarCell Remote TM2360E
  • Power Cable
  • User Manual / E-Manual

INDUSTRY CERTIFICATIONS

4K UHD Connected
All Samsung 2021 4K UHD and QLED televisions comply with the CTA 4K Ultra High-Definition Connected definition requirements. The trade organization known as the Consumer Technology Association (CTA) is considered an industry authority on engineering standardsfor consumer electronics in the United States. Visit www.cta.tech for more information.

Filmmaker Mode
Watch your movies and TV shows the way the filmmakers intended. This new picture mode preserves the director’s creative intent and provides a cinematic experience.

KEY FEATURES

Picture

• Quantum Matrix with Mini LEDs

• 4K Resolution

• 4K AI Upscaling

• Neo Quantum HDR

• Neural Quantum Processor 4K

• 100% Color Volume with Quantum Dot

• Supreme UHD Dimming

• Motion Xcelerator Turbo+

• Wide Viewing Angle

• Real Depth Enhancer

• Anti-glare

• Optimized Eye Comfort Mode

• FreeSync Premium Pro

• Auto Game Mode (ALLM)

• Super Ultrawide GameView & Game Bar

• Mini Map Zoom

Design

• Neo Slim

• Titan Black Hexagon Plate Stand

Smart Features

• Smart TV Powered by Tizen

• Universal Guide

• Ambient Mode+

• Multiple Voice Assistants

• Samsung TV Plus

• Multi View

• SolarCell Remote

• SmartThings Compatible

• Samsung Health

• Google Meet

• Music Wall

• Telemedicine

• ConnecTime

• Gaming Hub

Connections

• 4 HDMI Ports

• HDMI 2.1 Features Supported:

- Auto Low Latency Mode (ALLM), supported on all ports

- Fixed Rate Link (FRL) 4K 120Hz17 supported on all ports

- Variable Refresh Rate (VRR), supported on all ports

- Enhanced Audio Return Channel (eARC), supported on one port

• 3 USB 2.0 Connections

• LAN Port

• Wi-Fi 5

• Bluetooth 5.2

• RS232 Control (Ex-Link)

• IP Control Support

• Digital Audio Output (Optical)

Audio

• Dolby Atmos and Object Tracking Sound

• Q-Symphony

• Active Voice Amplifier

• 60 Watt 2.2.2 Channel

Included Accessories

• SolarCell Remote (TM-2280E)

Industry Certifications

• Filmmaker Mode

• 4K UHD Connected

_____________

TECH SPECS:

Product

Type
QLED

Series

Series
8

Design

Design
Neo Slim

Color
TITAN BLACK

Stand Type
HEXAGON PLATE

Bezel Type
4 Bezel-less

Slim Type
Flat look

Stand Color
SAND BLACK

Front Color
TITAN BLACK

Video

Resolution
3,840 x 2,160

Color
100% Color Volume with Quantum Dot

HDR (High-Dynamic Range)
Neo Quantum HDR

Picture Processor
Neural Quantum Processor 4K

Viewing Angle
Wide Viewing Angle

Film Mode
Yes

Adaptive Picture
Optimized/EyeComfort

HLG (Hybrid Log Gamma)
Yes

Contrast
Quantum Matrix Technology

Micro Dimming
Supreme UHD Dimming

Contrast Enhancer
Real Depth Enhancer

HDR10+
Yes (ADAPTIVE/ GAMING)

Picture Engine
Neural Quantum Processor 4K

Motion Technology
Motion Xcelerator Turbo+

One Billion Color
Yes

Auto HDR Remastering
Yes

Picture Clarity
Yes

Smart Calibration
Basic

AI Upscale
Yes

Filmmaker Mode
Yes

Brightness/Color Detection
Brightness/Color Detection

Audio

Dolby Atmos
Yes

Sound Output (RMS)
60W

Woofer
Yes

Speaker Type
2.2.2CH

Multiroom Link
Yes

Sound
OTS

Q-Symphony
Yes

Active Voice Amplifier
Yes

Bluetooth Headset Support
Yes

Bluetooth Audio
Yes

Dual Audio support (Bluetooth)
Yes

Dolby Decoder
MS12 5.1ch

Active Voice Amplifier
Yes

Object Tracking Sound
OTS

Adaptive Sound
Adaptive Sound+

Buds Auto switch
Yes

Features

Eco Sensor
Yes

SmartThings
Yes

Caption (Subtitle)
Yes

Embedded POP
Yes

EPG
Yes

IP Control
Yes

OSD Language
English, Spanish, French

V-Chip
Yes

MBR Support
Yes

9:16 Screen Support
Yes (Need Auto Rotating Accessory, Compatible Model Only)

ConnectShare
Yes

Inputs & Outputs

HDMI Connections
4

USB
2

Ethernet (LAN)
1

Terrestrial / RF input
1/1(Common Use for Terrestrial)/0

Digital Audio Out (Optical)
1

Weight

Stand Weight
7.9

Package Weight (lb)
77.6

Set Weight without Stand (lb)
52.2

Set Weight with Stand (lb)
60.2

Power

ENERGY STAR Certified
Yes

Power Supply (V)
AC110-120V~ 50/60Hz

Typical Power Consumption
82

Maximum Power Consumption
230

Standby Power Consumption
0.5

Power Consumption (Max) (W)
230

Power Consumption (Stand-by) (W)
0.5

Power Consumption (Typical)
82

System

DTV Tuner
ATSC/ClearQAM

Digital Broadcasting
ATSC/ClearQAM

Analog Tuner
Yes

DTV Sound System
Dolby

Installation Features

Mini Wall Mount Compatibility
Yes

Vesa Wall Mount Compatibility
Yes

Accessory

Remote
TM2360E

Power Cable
Yes

User Manual
Yes

E-Manual
Yes

Remote Controller Model
TM2360E

Remote Controller Model Code
BN59-01432A

Mini Wall Mount Support
Yes

VESA Wall Mount Support
Yes

Slim Fit Wall-mount Support
Yes

Zigbee / Thread Module
Built-in

Full Motion Slim Wall Mount (Y22) Support
Yes

SlimFit Cam Support
Support

Auto Rotating Wall Mount Support
Yes

Loading Quantity

40ft HC
168

53ft
228

VESA Standard

Screw Size
Yes

Screw depth
11-13

VESA Spec
400 x 300

Eco

Eco Sensor
Yes

Auto Power Saving
Yes

Auto Power Off
Yes

Display

Inch
65

Diagonal Screen Size
64.5

Resolution
3,840 x 2,160

Refresh Rate
120Hz

Smart Service

Operating System
Tizen Smart TV

Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)

Far-Field Voice Interaction
Yes

Built-in Voice Assistant
Alexa

Works With AI Speaker
Alexa, Google Assistant

TV Plus
Yes

Web Browser
Yes

SmartThings Hub / Matter Hub / IoT-Sensor Funtionality
Yes

Samsung Health
Yes

Universal Guide
Yes (US only)

Media Home
Yes

Smart Features

Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, TV Sound to Mobile, Sound Mirroring, Wireless TV On

Video Communication
Google Meet

Tap View
Yes

Multi View
up to 2 videos

Music Wall
Yes

Mobile Camera support
Yes

Easy Setup
Yes

App Casting
Yes

Ambient Mode
Ambient Mode+

Workspace
Yes

Wireless Dex
Yes

Web Service
Microsoft 365

Chat Together
Yes (US only)

NFT
Nifty Gateway, La Collection, Art Token, Savage

ConnecTime
Yes (US only)

Telemedicine
HealthTap (US only)

Game Feature

Auto Game Mode (ALLM)
Yes

Game Motion Plus
Yes

Dynamic Black EQ
Yes

Surround Sound
Yes

Super Ultra Wide Game View
Yes

Game bar 3.0
Yes

Mini Map Zoom
Yes

Light-Sync
Yes

FreeSync
FreeSync Premium Pro

HGiG
Yes

Gaming Hub
Yes (KR, US, CA, BR, GB, FR, DE, IT, ES)

Connectivity

HDMI
4

HDMI (High Frame Rate)
4K 120Hz (for HDMI 1/2/3/4)

HDMI Audio Return Channel
Yes

Anynet (HDMI-CEC)
Yes

USB
2

Ethernet (LAN)
1

Digital Audio Out (Optical)
1

RF In (Terrestrial / Cable input / Satellite Input)
1/1(Common Use for Terrestrial)/0

Ex-Link ( RS-232C )
1

WiFi
Yes (WiFi5)

Bluetooth
Yes (BT5.2)

Accessibility

Voice Guide
US English, Mexico Spanish, Canada French, Finnish, German, Greek, Hungarian, Italian, Norwegian, Polish, Portugal Portuguese, Romanian, Slovak, Swedish, Czech, Danish, Dutch, Korean

Learn TV Remote / Learn Menu Screen
US English, Mexico Spanish, Canada French

Low Vision Support
Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Picture Off, Magnification, Relumino Mode

Hearing Impaired Support
Multi-output Audio, Caption Position, Sign Language Zoom, Separate Closed Caption, Sign Language Guide, Auto Caption Position

Motor Impaired Support
Slow Button Repeat

Dimension (WxHxD)

Set Size without Stand (WxHxD)(inch)
48.3 x 27.8 x 1.1

Set Size with Stand (WxHxD)(inch)
48.3 x 30.2 x 10

Package Size (WxHxD)(inch)
57 x 32.8 x 6.8

Component

User Manual
Yes

E-Manual
Yes

Power Cable
Yes

Stand Dim (WxHxD)

Stand Size (inch)
14.5 x 8.5 x 10

Key Category Features

Quantum Matrix with Mini LEDs
Yes

Neural Quantum Processor with 4K Upscaling
Yes

Neo Quantum HDR
Yes

Gaming Hub
Yes












































































































































































































More Product Information for the Samsung QN55QN85CA 55 Inch Neo QLED 4K Smart TV (2023)

4K for the future

Samsung Neo QLED 4K is a whole different deal. We're talking over a billion shades of color. Larger-than-life sound that reacts to the action on screen. And resolution that's automatically enhanced, no matter what you're watching. This is 4K for the future.

That's a lot of lights | Quantum Matrix with Mini LEDs

You'll appreciate every freckle on your favorite actor's face, in both the darkest and brightest scenes, thanks to the huge grid of Samsung's ultra-precise Quantum Mini LEDs that take control of the individual zones of light in your picture for next-level color and contrast. You won't just be watching TV-you'll be living it.

The mastermind behind the experience | Neural Quantum Processor with 4K Upscaling

Whether you're streaming an HD movie, watching live sports, or looking back at home videos, experience it all transformed into sharp 4K resolution with our high-performance, AI-powered processor that upgrades your content scene by scene.

Show some range | Neo Quantum HDR

Discover variety in every frame-with Neo Quantum HDR's dynamic contrast and brilliant colors, all in 4K resolution. Contrast is adjusted to best fit each scene, helping showcase more accurate colors and bringing the on-screen story to life more beautifully.

Follow the sound of my voice | Dolby Atmos and Object Tracking Sound

When cars are speeding across the screen or elephants are stampeding by, Dolby Atmos sound moves right along with them to deliver realistic, 3D audio thanks to Object Tracking Sound.

Boss mode | Motion Xcelerator Turbo+ (4K @120Hz)

Feel the thrill with smooth performance during even the fastest games and action scenes. Keep up with the supersonic speed and catch every thrilling frame without lag or motion blur. Instead, you'll enjoy seamless action and sensational 4K visuals at speeds up to 120Hz.

Giving new meaning to better together | Q-Symphony 3.0

Amp up your audio with the greatest duo of all time-Samsung TVs paired with a Samsung soundbar. With Q-Symphony, your TV speakers paired with Q-Series and S-Series soundbar operate as one. Together, they can optimize all the channels to bring you a masterfully orchestrated sound experience.

Game all day | Samsung Gaming Hub

Widen your world of gaming instantly without a console. Gaming Hub is where gaming comes together-bringing the best of console games, streaming games and more-all in one place.

Score 100% | 100% Color Volume

Max out your experience with 100% Color Volume. Take in a billion shades of unwavering color and enjoy vivid, lifelike color at any brightness level as Mini LEDs and Quantum Dot technology work together to create every shade you see on screen.

Nail your first impression | NeoSlim Design

If you're like us, you just can't stand it when presentation is an afterthought. With its NeoSlim Design this TV's ultra-slim silhouette and hexagonal plate stand nails that first impression.



Specifications

General Information
Manufacturer Samsung
Manufacturer Part Number QN55QN85CAFXZA
Brand Name Samsung
Product Series QN85C
Product Model QN55QN85CAF
Product Name 55" Class QN85C Samsung Neo QLED 4K Smart TV (2023)
Product Type Smart LED-LCD TV
Technical Information
Model Year 2023
Screen Size Class 55"
Viewable Screen Size 54.6"
Backlight Technology Neo QLED
Interactive Features Voice Assistant
Interactive Features Voice Guidance
Operating System Tizen
Features Progressive Scan
Features Quantum Dot Technology
Features High Dynamic Range (HDR)
Features Film Mode
Features Hybrid Log Gamma
Features Ultimate UHD Dimming
Features Contrast Enhancer
Features Motion Xcelerator Turbo+
Features Smart Calibration
Features Brightness Sensor
Features Object Tracking Sound (OTS)
Features Q-Symphony
Features SmartThings App
Features Closed Caption
Features Subtitle
Features Embedded POP
Features IP Control
Features On Screen Display
Features Parental Control
Features Connect Share
Features RF Antenna Input
Features Auto Power Off
Features Web Browser
Features Samsung Health App
Features Multi-view
Features Music Player
Features App Casting
Features Ambient Mode
Features Auto Low Latency Mode (ALLM)
Features Game Mode
Features Super Ultra Wide GameView
Features HDR Gaming Interest Group (HGiG)
Features Audio Return Channel (ARC)
Features 4K AI Upscaling
Features Anti-reflective
Features Dynamic Black Equalizer
Features FreeSync Premium Pro
Features Anti-glare Screen Coating
Features Far-field Voice Interaction
High Dynamic Range (HDR) Type HLG
High Dynamic Range (HDR) Type HDR10+
High Dynamic Range (HDR) Type Neo Quantum HDR
Electronic Program Guide Yes
PC Streaming Yes
Internet Access Yes
Service Type TV Plus
Virtual Assistant Supported Bixby
Virtual Assistant Supported Alexa
Virtual Assistant Supported Google Assistant
Processor & Chipset
Processor Type Neural Quantum Processor 4K
Video
Digital Tuner ATSC
Digital Tuner ClearQAM
Video Signal Standard 4K UHDTV
Maximum Resolution 3840 x 2160
Standard Refresh Rate 120 Hz
Scan Format 2160p
Audio
RMS Output Power 60 W
Sound System Dolby MS12
Sound System Dolby
Sound System Surround Sound
Sound System Dolby Atmos
Network & Communication
Ethernet Yes
Wireless LAN Yes
Interfaces/Ports
HDMI Yes
Total Number of HDMI Ports 4
USB Yes
Power Description
Input Voltage 120 V AC
Input Frequency 60 Hz
Energy & Performance
Energy Consumption per Year 133 kWh
Physical Characteristics
Product Color Titan Black
Stand Color Sand Black
VESA Mount Compatible Yes
VESA Mount Standard 200 x 200
Height 27.8"
Width 48.3"
Depth 1.1"
Height with Stand 30.20"
Width with Stand 48.30"
Depth with Stand 10"
Weight (Approximate) 37.90 lb
Weight with Stand (Approximate) 44.50 lb
Miscellaneous
Package Contents
  • 55" Class QN85C Samsung Neo QLED 4K Smart TV (2023)
  • Remote Control
  • Power Cable
  • User Manual
  • E-Manual
Energy Star Yes
Environmentally Friendly Yes
Environmental Certification VDE
Warranty
Limited Warranty 12 Month
Included In Your Bundle

Samsung QN55QN85CA 55 Inch Neo QLED 4K Smart TV (2023)

  • Motion Xcelerator Turbo+
  • Powerful 4K AI upscaling ensures you always get full 4K resolution
  • Experience realistic 3D sound
  • Subscription-free TV, movies, sports with 150 channels and growing

    (Quantity included 1)

    MFG Part#: QN55QN85CAFXZA

  • Terms & Conditions

    Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location.

    Your address Cheapest shipping method
    Continental US Physical Addresses Standard Flat Rate Shipping Service

    Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses

    Continental US PO Box Expedited Flat Rate Shipping Service

    Note: Will ship out via USPS Parcel Post

    APO / FPO Military Addresses Overnight Flat Rate Shipping Service
    Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed
    Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service
    Note: Usually ships via Fedex Express, shipping time is not guaranteed

    *NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria.

    Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction.

    * Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

    International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes)

  • How Long Does It Generally Take To Process An Order?
    It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.
  • What Should I Do If An Item Is Missing From My Order?
    First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items.
  • Do All Of The Products You Sell Carry A Warranty?
    All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.
  • Can The Signature On My Package Be Waived?
    We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.
    • Return Policy
      You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued.

      Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you.
    • Refunds
      Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise.
    • Exchanges
      If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase
    • Defective Item
      An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund.
    • Damaged Items
      All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
    • International Customers
      Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping.

    • If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
    • Replacement
      We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.

      To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process.
    • Returning Items
      If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.

      All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.

      Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig.
    • Television Returns
      Buyers Remorse for TVs in Brand New condition:
      If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.

      Damages: Were here to help!
      For Common Deliveries (FedEx, UPS):
      Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686
      For Special Handling/Freight deliveries:
      Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.

      Please note damage claims will be denied for the following:
      TVs with over 60 minutes of recorded usage
      TVs that have been moved from the original delivery address

      All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.

    • International Returns
      The customer is responsible for paying for return shipping should they decide to return the product.
    • Return Exception
      Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty.

      Restricted products include:
      • A/V Furniture
      • Apple iPods
      • Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink
      • Drones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
      • Mattresses
      • Mobile Phones
      • Opened Software
      • Personal Body Massagers
      • Opened packages of Apparel, Bedding or Linens
      • Used Cookware
      • BBQ Grills
      • Shavers
      • Special order items

    • Resellers & Bulk Orders Policy
      Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers.