- Payment should be made within 4 days after the date of purchase.

- Items will be dispatched within 24 hours (weekends and public holidays excluded) upon the verification of payment.

- All items will be shipped from Sydney, Australia. Estimated delivery time within Australia will vary from 2-6 business days. Rural areas may take up to 10 business days. Our estimated delivery time frame is used as a general guideline. Delivery times may vary, particularly during peak periods, such as Christmas, or due to public holidays in particular states.

- All of our items offer an express delivery method as an optional extra. Please refer to individual item listing for details and pricing.

- Exchange or return can be accepted within 14 days of your purchase for a valid reason. Please contact us via eBay message prior to requesting an exchange, return or refund. 

- Refund items must be in original condition. Please allow up to 10 business days for returns to be processed. 

- Postage or handling charges are not refundable. 

- Return freight to be paid by the buyer unless mistake made by seller. 

- Please feel free to send us eBay messages if you have any enquiries to the product or service. All messages will be replied within 12 hours. 

- We are pursuing 100% customer satisfaction. However, if you are not pleased with the product, please contact us to solve the problem BEFORE leaving neutral or negative feedback. 

- Your positive feedback will be our greatest encouragement.