Shipping Policy :

The Priority Of Our Shipping Policy Is The Satisfaction Of Our Customer . We've crafted this policy with your convenience in mind: Expect your items to be shipped within 15-20 business days, aiming to get your order to you as quickly as possible. Once your payment is received, your items will be dispatched promptly within 1 to 2 business days, allowing you to keep tabs on your order with ease. While we do our utmost to minimize your waiting time. Should you encounter any unexpected delays in receiving your order, don't hesitate to reach out. Our dedicated support team is here to provide you with a swift resolution, ensuring your satisfaction remains our top priority. Thank you for choosing us, and we eagerly look forward to serving you with excellence every step of the way.

Return Policy:

Yes We Accept Returns - If you're not entirely satisfied with your purchase, you have the option to return the item within 30 days from the date of receipt for a refund (please note that shipping costs are non-refundable). Our store offers a 30-day return and exchange policy from the date of buyer receipt . If you request a refund, we will notify you via email once we have processed the return. Please contact us before opening a case or leaving negative or neutral feedback; we are dedicated to resolving any issues quickly and effectively. Your satisfaction is our commitment, and we thank you for choosing us as your trusted source. 

Feedback:

We highly value your feedback and are dedicated to ensuring your complete satisfaction. If you encounter any issues or find yourself dissatisfied with an item you've received, please don't hesitate to reach out to us before considering negative and neutral feedback.  We deeply appreciate positive feedback from every eBay user, and we believe in reciprocity. For orders with positive feedback left for us, you can count on us to reciprocate. We kindly request that you contact us before resorting to negative or neutral feedback, as we are dedicated to making every effort to rectify any problems and ensure your satisfaction. Additionally, consider following our store to stay updated on the incredible deals we have to offer. Your support is highly valued, and we look forward to providing you with exceptional service.

Important Notes:

For multiple item purchases, kindly add items to your eBay Shopping Cart to facilitate a single payment process. Our goal is to earn a 5-star rating for every transaction, and if you are not completely satisfied, please reach out to us first so we can assist you; we kindly request refraining from leaving neutral or negative feedback before allowing us the chance to resolve any issues. Your feedback is important, and we're here to ensure your experience is exceptional in every way.

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Thank You For Choosing Us:

We extend our heartfelt gratitude for visiting Shah_mineral_gems , your ultimate gateway to the world of exquisite healing crystals, sourced directly from the stunning mines . Our eBay store proudly showcases a diverse array of gemstones, ranging from the precious to the semi-precious, as well as crystals and specimens. Here, you will discover a curated collection, each gem handpicked to harness its incredible energy and healing properties. Every gemstone in our collection is a testament to the artistry of nature, radiating unique vibrations that aim to restore balance, enhance well-being, and nurture spiritual growth. Shah_mineral_gems warmly invites all gemstone enthusiasts and seekers to embark on a journey of wonder, to uncover the ethereal treasures nature has bestowed upon us, and to tap into the profound healing energy that each crystal in our store holds. Your quest for the perfect gemstone begins here.