(1) Note to international buyers: fees, taxes and duties for importing goods are not included in the item price or shipping cost. Customers should be responsible for the fees. Please check with your country's customs office to determine how much this additional cost is before bidding or purchasing.
(2) Shipment will be made within 1 business day, but usually immediately after payment is received. (except on public holidays)
(3) The goods will be shipped from our warehouse in China. The transit time of a package is 10-20 working days. (Not including weekends and holidays) And if you want to receive the goods earlier , please contact us for the EMS or DHL charges.
(1) Items should be in its original condition and please return it by mail with a tracking number.
(2) Before cancellation, please contact us first to get a return number from us to confirm your returned package. We will refund your money after we receive the goods back and we cancel this transaction on eBay.
(3) The shipping cost for the return is to be paid by buyers.
(1) We only accept payment via paypal.
(2) After successful purchase or winning auction, you will automatically receive an email with all important details.
(3) If you pay for items via eCheck, we could receive the payment in 3-7 working days.
(4) Payment must be received within 7 business days of auction closing, otherwise you will receive a case from eBay for unpaid items.
(5) If you wish to receive the item as soon as possible, please use eBay's purchase and payment processing! If you would like to have the goods delivered to a different address, please change the delivery address directly in the checkout process or inform me of the change of address by e-mail before paying the purchase amount.
Our goal is your satisfaction. We hope you have a good shopping experience with us. If you have the product details questions,not received the products or have the product quality problems etc,please contact our customer service by Ebay email. We will try to solve these problems.Thank you very much. If you are satisfied with our products and service,please give a good rating(5 stars). Your appreciation
makes us develop more confident business and serve you better.Thank you very much.
1. We can accept Paypal, Google Pay, Apple Pay, credit card payments and many other payment methods.
2. Your paypal verified address is accepted only. We highly recommend you check your address before placing any order to us.
3. Payment must be complete within 3 days from the date you purchase or after the end of auction. Items unpaid within 3 days of the auction end will be forfeited. We reserve the right of cancel the order and re-selling the items.
Taxes, Customs&Duties
Import Taxes, Customs&Duties are not included within item price and shipping charges, these charges are buyer's responsibility. We will try our best to reduce the risk of Custom Duties.
Your parcel will be dispatched within 1 business day after the payment is clear. USA Customer, by default, we will post your orders by epacket delivery from China with tracking number. Other countries' we will post your order by standard China Post with tracking number and Export Information.
Package shipping time reference list
|
Country |
Shipping Time |
||||||
|
Working Days+ Saturday+ Sunday |
5~7 |
8~15 |
16~20 |
21~25 |
26~30 |
>40 |
|
|
United States |
Rate(Item Arrived) |
15.50% |
80.50% |
5.00% |
0.00% |
0.00% |
Refund |
|
United Kingdom |
Rate(Item Arrived) |
9.90% |
63.20% |
19.10% |
3.40% |
4.40% |
Refund |
|
Canada |
Rate(Item Arrived) |
2.00% |
45.10% |
31.40% |
17.60% |
3.90% |
Refund |
|
Australia |
Rate(Item Arrived) |
21.40% |
52.10% |
16.30% |
5.20% |
4.00% |
Refund |
|
Germany |
Rate(Item Arrived) |
11.10% |
22.20% |
30.30% |
20.90% |
15.50% |
Refund |
|
Brazil/Russia/Ukraine |
Rate(Item Arrived) |
0.50% |
13.10% |
43.30% |
28.10% |
15.00% |
Refund(>55) |
★ Please don't place order to us, if you are not able to accept the shipping conditions that we declared.
★ Once you purchase, please DON’T leave negative or neutral feedback or file a claim if you haven’t received item within ebay timeframe, because we have mentioned the shipping time repeatedly.
★ Please contact us through ebay message and choose "other" when you contact us.
★ Customs duty is obligation and liability of a citizen in your country, so buyer should be responsible for any tax and custom duty incurred. For example, Laser Pointer is unacceptable in some countries. Therefore, please double check your local customs policy carefully before purchase. Or, we will NOT be responsible for any failure delivery related destination customs issue.
Products may be returned for refund or replacement within 30 days of the purchase date. Returned merchandise must be unused, in original packaging and include all accessories.
Prior to any return, a Return Merchandise Authorization (RMA) must be obtained by contacting the seller. Any products returned to us without an RMA will be sent back to the buyer at his/her expense. The buyer is responsible for the cost of returning any merchandise.
We will employ every resource to ensure that your return is processed promptly and without hassle. Please contact us for any product or service issues before escalating to eBay for solution.
Notice: Please keep it in good condition, and buyer should pay for return shipping!
Please feel free to contact us via ebay message if you have any questions. We will try our best to reply to you within 24 hours. We highly appreciate your understanding and patience if we are not able to reply to timely during to peak seasons or holidays in China.
|
Our Duty Time |
||||
|
Chinese Time |
USA Time(pacific time) |
|||
|
Monday |
9:00 To 18:00 |
Monday |
0:00 to 3:00 |
18:00 to 24:00 |
|
Tuesday |
9:00 To 18:00 |
Tuesday |
0:00 to 3:00 |
18:00 to 24:00 |
|
Wednesday |
9:00 To 18:00 |
Wednesday |
0:00 to 3:00 |
18:00 to 24:00 |
|
Thursday |
9:00 To 18:00 |
Thursday |
0:00 to 3:00 |
18:00 to 24:00 |
|
Friday |
9:00 To 18:00 |
Friday |
0:00 to 3:00 |
Out of Duty |
|
Saturday |
Out of Duty |
Saturday |
Out of Duty |
Out of Duty |
|
Sunday |
Out of Duty |
Sunday |
Out of Duty |
18:00 to 24:00 |