You can save considerably on the S/H amounts
when within seven (7) days period you buy from us more than one item of similar nature (e.g., all jewelry).
These items then can all be COMBINED in one shipment.
The first item is charged the full S/H amount,
and each additional item charged the discounted S/H (in most cases $0.99 each).
For details, please see SHIPMENT OPTIONS section below.

PAYMENTS

We accept payments via PayPal only.
PayPal takes payments by a wide variety of DEBIT and CREDIT CARDS.

We recommend that, within one shopping/buying session,
you make your payment only after you’re finished with your shopping.
This way, if, during such session,
you buy from us more than one item of similar nature (e.g., jewelry),
your shipment cost could be discounted considerably.
For details, please see SHIPMENT OPTIONS section below.

As a Buyer of our merchandise, we appreciate your making payments as soon as possible.
You have, however, up to seven (7) days from the date of sale to make your payment
(eBay would automatically open a Non-Payment case after day 7).

SHIPMENT

We use US Postal Service (USPS) to mail your purchases to you.
We can ship both domestically (USA) and, via Global Shipment program, internationally.

When you buy and pay for one item at a time,
the listed S/H cost for the item is automatically added to the Total amount to pay for the item.

Unless you request us by email to upgrade the mailing terms for your shipment
(please see SHIPMENT OPTIONS section below),
it will be mailed, and priced, as follows:

Packages weighing up to 11 ounces are shipped as First Class Mail.

Packages weighing over    1 Lbs       are shipped as Priority       Mail.

We take outmost care for packing the item(s) your purchased extra safely and securely.

All your purchases are shipped within 1-2 business days of payment.

For each shipment you will receive an email confirming the shipment - with its TRACKING NUMBER.

SHIPMENT INSURANCE

As we all know, every once in a while “bad” things do happen to mail packages while in transit by USPS,
no matter how safely and securely the contents are packed by a sender.

As the Seller, our responsibility ends at the US Post Office
for the condition and safety/security of the merchandise we mail to you, the Buyer.

However, you always have the option of protecting your shipment
against loss or damage while in transit by USPS.
You can have your shipment insured by USPS - for up to $5,000.
The price of insurance is based on the declared value of the shipment and starts at $2.10.
With most Priority Mail shipments, insurance up to $50 is included automatically.

SHIPMENT OPTIONS

After you buy some item(s) from us  and  before you pay for them
you can choose for each shipment the following shipment options:

*           Combined shipping of several items in one shipment (please see SHIPMENT section above for details).

*           USPS shipment insurance (please see SHIPMENT INSURANCE section above for details).

*           Upgraded handling by USPS of your shipment (e.g., Express Priority Mail).

Here’s how you request these options:

*  Do NOT pay just yet for any of the items involved (you would do it later).

*  Email us (in random form) indicating which of the options (or any combination of them) you want to use.

      Additionally, please indicate:
            *  For insurance, the requested Declared Value of your shipment.
            *  For upgraded mailing, what exactly kind of upgrade you’re requesting.

As soon as we receive your email, we will email you the Payment Invoice.
The invoice will have all the payment details.
For example, in case of Combined Shipment the Invoice will include the prices for all the items involved,
full listed S/H price for the first item and discounted S/H prices for the rest of the items.

Our Invoice will prompt you to go back to eBay and make your Payment according to the Invoice.
For Combined shipment, you have up to 7 days from the date of sale of the first item
to make your full payment.

FEEDBACK

Leaving a Buyer’s Feedback is always available and much appreciated by us, the Seller.
When you leave a Positive feedback, that’s how we know that you are satisfied with your purchase.
But when in doubt, please email us BEFORE leaving a neutral or negative feedback.
This would give us the opportunity to rectify the situation with your purchase.

RETURNS and REFUNDS

If, for any reason, you, the Buyer, are not satisfied with your purchase,
please email us with your issues/concerns,
and we would do our best to rectify the situation.

If, however, you want to return your purchase – again, for any reason –
please do so within 14 days from the day the merchandise was delivered to you
by a) mailing it back to us  and
b) emailing us the TRACKING NUMBER of your mailing.
You are responsible for shipping cost of the return.

We will issue Refund via PayPal within 24 hours of receiving the RETURN merchandise,
provided it is complete, in original condition (unused and undamaged),
with, when applicable, all tags, gift boxes, gift receipts intact.

CUSTOMER SERVICE

As a Seller, our outmost commitment is to provide you, the Buyer, with the best customer service.

We at Natalie’s Jewelry and More are ready to respond, ASAP,
to any questions you may have regarding our products.

Prior to your bidding/purchasing, please do not hesitate emailing us
with as many questions/concerns as you might possibly have.

Call us for more at:
http://stores.ebay.com/nataliesjewelryandmore?_trksid=p2047675.l2563