Repair Service For Orascoptic Discovery Zeon Headlight Only All Versions 6MonWar.
This listing is a REPAIR SERVICE!!! It is not an item or an exchange!!!
Service Description:
You are purchasing a service to get your LED light repaired.
Our Simple Process
1. Purchase our listing
2. We will then send a message via eBay messing
with our contact information and shipping
instructions
3. Ship your LED light to us at your earliest
convenience.
Buyer pays for shipping to us and we will
Pay for the return shipping back to you
4. We will receive the LED light we will inform you
upon receipt and will repair it
5. Once repaired, we will ship your LED light
back to you.
Shipping Instructions
After making your purchase, please ship your unit to
HighTech labs LLC
9220 Morton Davis drive
Patterson CA 95363
In the box, there must be a note with . . .
NAME
USERNAME
PHONE
PROBLEM DESCRIPTION
Repair Lead Times
A normal repair can be completed within 2-5 BUSINESS days depending on part stock and the type of unit you're sending in. Lead time begins on the first full day we have your unit. If additional non stock parts are needed, this could increase lead time, especially if parts must be sourced from overseas.
Unrepairable Units
If the unit is un-repairable, we will gladly refund your repair fee.
Contact Us
Simple questions can be sent through the ebay messenger.
Any contact requiring a phone call and/or more in depth conversation should be done after the purchase of the service. This is because Ebay will not allow us to give any contact info until a purchase has been made.
If you purchase our services, talk to us about your issue and if you change your mind, we would gladly refund you the entire purchase.
Warranty Information
Our repairs are guaranteed for 6-12 Months, depending on which product you are repairing. The title of all listings tell the official warranty period. The warranty begins on the day we ship your unit back to you. We are very liberal with our policy.
All units are fully covered under our warranty for any defect in our process or premature failure of any kind. However, we do not cover external power surges or abuse of any kind. You will need to pay for shipping to us, and the return shipping will be at our expense. There will be no other charges at all.
All customer units are logged in our system with their model and serial number. If these numbers do not match upon return, we cannot honor your warranty.
All of the internals of your unit will also be documented and marked prior to shipping back to you. If these markings are missing because of boards being swapped or someone attempting repair, we cannot honor your warranty.
Please do not open up or attempt to repair your unit, this will void the warranty.
If your warranty claim is not accepted, you can either decide to get the unit repaired again or have it returned at your expense. All warranty claims MUST be shipped back to us for warranty evaluation.
Before sending your unit please make sure call to us and get an RMA ( returned merchandise no) so we can track your units.
We have 100s of items for repairs from around the world. And do not want your item to get lost in our repair lab.
Ask us for repairs and services on all your other dental or medical equipment.
Including
Autoclaves
Cavitron all models
Ultrasonic devices
Dental surgical loupes
Dental surgical Loupe lights systems
Please check out our other large inventory
We carry all major brands of small dental and medical equipment and we also provide onsite services in the state of california.
We also provide consulting for dental and medical start up clinics.
We also provide
website development , marketing and software installation, maintanence , technical support and back up services.