Shipping: Our shipping rates include the cost of shipping, handling, packaging and related manpower costs. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy. We ship USA with USPS Tracking number is available. It usually takes 3-5 business days. No international shipping is available
Return & Refund policy: All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Replacement will be made upon receipt of the returned item.
Feedback & detailed Seller Rating: We only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
Customer satisfaction is very important to us.
If you have any problem with your order, please contact us and we will do our best to make you satisfied.
