ALL COMPONENTS PROVIDED BY CAR PARTS GERMANY ARE ACCOMPANIED BY A WARRANTY VALID FOR 12 MONTHS OR A GUARANTEE COVERING UP TO 12,000 MILES

We're here for you. If you've got any questions, please don't hesitate to reach out—our customer service team is eager to assist and will do everything possible to provide you with prompt and thorough answers. Your satisfaction is our top priority.

Enjoy fast and free delivery when you shop with us! We're committed to getting your purchased items out to you as quickly as possible, with same-day or next-day dispatch. Providing you with top-notch service is our promise to you.

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Please note that if you are located in any of the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, or Northern Ireland, there will be an additional shipping cost that is not covered in the listing price.

Due to the geographical locations and logistics involved, we cannot offer a 24-hour delivery service for orders shipped to the above regions. While we strive to deliver your order as quickly as possible, please expect a slightly longer delivery time compared to other areas.

To provide you with the most accurate shipping quote, we recommend contacting our customer support team or proceeding to the checkout, where the additional shipping cost will be displayed before you finalise your purchase.

We value your satisfaction and aim to provide transparent information regarding shipping fees and delivery times.

Should you remain dissatisfied post-purchase, we're open to taking the product back and providing a refund.

Should you encounter a defective or incorrect item (as errors can transpire), we'll ensure a refund or swap for the piece and refund the cost of return shipping.

Car Parts Germany declines liability for damaged packaging. The recipient holds the right to reject the package should the box be damaged. Acceptance and signature of a damaged shipment indicate the recipient's agreement to receive it as-is.

Where parts are erroneously ordered or if customers reconsider, Car Parts Germany bears no obligation for the cost of returning the item. This expense falls to the buyer.

Kindly return within a thirty-day period. We cannot accept returned used parts or damaged boxes.
WE TRUST OUR RETURN/REFUND STRATEGY IS EQUITABLE.

Prior to placing an order for components, we strongly recommend verifying with us by providing your registration number to ensure we supply you with the appropriate item. Additionally, please refrain from scheduling an appointment with a mechanic until the parts are in your possession. We shall not be accountable for any additional expenses that arise due to delays from unforeseen events affecting the courier's delivery. Should you opt to have any product professionally fitted and it malfunctions, we will NOT assume responsibility for any labour charges or damages incurred, including costs associated with recovery or transportation in the course of installing or extracting the product from your vehicle throughout or subsequent to the warranty term. It falls under your purview to arrange correctly with your mechanic; however, we are more than willing to offer you our expert guidance.