We have shifted to eBay managed payment, buyers can pay using credit, debit, and gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.
1. Please allow 1-2 business days(excluding weekends and holidays) for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
2. We ship items across the Australia via AUPOST , MCS and TOLL. If you live down the street from our warehouse in Regents Park, NSW, you will get it faster than if you live in the Northern Territory. AUPOST site quotes, but does not guarantee: 2-6 business days for domestic delivery.
3. Please review and ensure you enter the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order(excluding the shipping fee) and ask that you re-submit your order.
4. If you need any assistance with your order, please always contact us via eBay message first. We will do our best to tackle your problems.
1. We want you to be completely happy with your purchase. If, for any reason, our products are not everything you had hoped for please email us first, and a real human with a great big heart will straighten things out.
2. We accept returns up to 30 days after delivery. We will give you an RMA number for the return.
3. We will happily accept the returned of unused and undamaged products in its original package for full refund in the form of the original payment.
If you have any question or concern about your eBay order, please feel free to email us. We will try our best to reply all e-mails within as soon as possible. However, the reply may be delayed during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays.
Please contact us for resolutions before leaving negative feedback, we strive to providing the greatest service and bringing the highest satisfaction to all of our customers.