Bought new April 15th, 2022. Added Hyper upgrade kit Oct 25, 2023. Printer has worked well and have ran ABS and some PLA. Replaced consumable a couple times. Will ship new hyperheads. Inside is pristine, with new bed cover. Kept in good controlled environment. Have original packaging. Was shipped by itself on a pallet from California. Moving to Bambu Labs printers so don't need this one anymore. You are getting a great machine and will serve you well. Has dual heads and great customer support. Raised3D are easy to get answers and learn more about the printer. Has ethernet hookup and can be use in wireless setup with app. Including receipts so you can see how I paid for it.