I try to describe my items as best as possible and take the best pictures possible, however if any issues with orders arise feel free to message me and it will be resolved quickly! Always contact your seller before leaving negative feedback. Thank you for shopping! SALE IS FINAL! (a) Unless the item you received is significantly different from the description; or an error occurred on our side. (b) To get a refund (less S&H), please return your purchase in its original UNOPENED package as received. (c) Cost to return an item is buyer's responsibility. We do not offer free return. (d) S&H fees for the initial purchase are not refundable. If you ever encounter any problem with your purchase, please let us know within 14 days upon receipt of the package. ENJOY SCHLEICH