-we offer two types of logistics services: Economy and Standard. Based on your specific requirements and circumstances, we recommend selecting the appropriate logistics service to ensure the efficient and timely delivery of your goods.
-After the goods are sent out, we will provide a logistics tracking number so you can check the location of your items.
-After the item arrives, please contact us if there is any problem, we will solve the problem for you in time!
Q
- Don't have the fastener or size I need? Can you provide them?
A
- Yes, We can supply or customize the items you need, you can contact us, we welcome your letter.
Q
- Can I negotiate a price if I buy in bulk?
A
- Yes, for bulk or trade orders, please contact us by message or phone and we may be able to offer you a discount.
Q
- How long does delivery take?
A
- We aim to deliver all orders as quickly as possible, but we are unable to guarantee delivery times. Any delivery times quoted within the item descriptions are only guidelines and more accurate dates will be given once your order has been processed.
Q - Do you have customer service?
A
- If you need help or have any questions, please leave us a message, our customer service team will be the first time to reply to you after receiving the message, dedicated to serving you.
Q - Can I get an invoice or other proof of purchase?
A
- Yes, we can provide you with
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In case you have a change of heart after receiving the product, you are welcome to notify us within 60 days from the date of purchase.
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To initiate the return process, please submit your return request on eBay. Once we receive the returned item, we will process the refund within 30 days. Please note that you will be responsible for covering the return shipping costs, and the initial shipping fees will not be refunded.
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Please check the goods as soon as possible after delivery. Check the condition of the goods and notify us to ensure that the goods match your order. We will ask you to provide photographs showing the goods assumed to be faulty and the problems you are experiencing. Delays in reporting problems to us may affect your right to a refund.
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If you have any further inquiries or require assistance with the return process, please do not hesitate to contact us. We are here to support you throughout the process.