At the time of purchase you will receive the edition number that is next available. We purchase in block quantity and are selling prints continuously through eBay, at our Gallery, and from our main website NorthByNature.com. We believe in fair practice to all of our customers therefore we do not give out or reserve specific edition numbers on any of our prints we have listed. 

BUY WITH CONFIDENCE!  ACCURATE DESCRIPTIONS, CAREFUL PACKAGING AND PROMPT SHIPMENT. SATISFACTION GUARENTEED.

Satisfaction Guarantee

Every sale is backed with our 100% Satisfaction Guarantee, or your money back.  Please see our store policies page for complete details.

Questions

Please email us with any questions or concerns you may have, and we will try our best to send a reply within 24 hours of receiving your question.

Payment

We accept payments through Paypal.  Payment is expected within 7 days from purchase

Feedback

Our positive feedback is evidence of our dedication to your satisfaction.  If for any reason you feel we have not provided you with 5 star service, please contact us prior to leaving feedback to give us a chance to resolve any issues.

Time Sensitive Deliveries

If you need an item to arrive by a certain date, please contact us so we can let you know in advance if we can meet your time requirements.  Expedited shipping will be an additional cost.

Shipping Charges

Unfortunately after ten years of offering free shipping we can no longer do this on some of our items. 

Shipping charges are calculated by eBay automatically.  Any overages resulting from their shipping calculator will be refunded to the buyer at time of shipment.

PLEASE BE AWARE WE NO LONGER WILL SHIP TO A PO BOX ADDRESS (Military excluded). YOU MUST PROVIDE A PHYSICAL STREET ADDRESS FOR YOUR ORDER.

Buyers outside of the continental USA (Canada and overseas), please contact us PRIOR to purchase for a shipping quote.  Please also be aware you may be required to pay duty/tax.

Returns

If your item arrives broken you MUST contact us within 3 days of receiving the shipment.  Please review our guidelines for returns on our Store Policies Page.

The policy for initiating a return on any other items (except T-Shirts) for any reason is as follows.

1. Buyer must contact us to initiate a return within 3 days of receiving the item, a Return Merchandise Authorization Number (RMA#) will be assigned at that time.  Please be aware that a return initiated on items for any other reason than damage during shipment will be subjected to a 20% restocking fee.
2. Any Item returned without the RMA# will be subject to an additional 15% restocking fee.
3. All returns must be clearly marked with the Return Merchandise Authorization Number (RMA#) and arrive at North By Nature Gallery within 30 days of receipt of shipment. No exceptions!
4. Items are to be returned packaged the same way as received, and insurance must be purchased to cover possible damage during return shipping. Buyer is responsible for all return shipping and insurance charges.

Please note that because of the nature of the product, T-Shirts or any other customized article can not be returned for refund or credit.