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About Us

Map Security is a family operated business operating from Caldicot, South Wales. We have been established here since 2005 and boast a well-stocked warehouse of high quality security equipment. We are the authorised distributors for world leading companies like HikVision, Pyronix & Yale. 
We are here to provide more than equipment ? we offer full customer support when it comes to making sure that you are getting the right products for your requirements. Simply send us a message or give us a call and we can help you work out what it is you need for a budget that suits you. 
We understand that the security world can be confusing and expensive and we are here to help you through it as best we can.
Just take a look at our feedback and customer reviews to see that we mean business.

Payment

We accept payment by most UK  Credit or Debit Cards, Paypal, Postal Orders, Bank Transfer. All Auction and "Buy It Now" prices include VAT. Please phone 01291 421111 for card payments.
For Cheques / Postal Orders please send to :
Unit F 22 Beacon Business Park,
Severn Bridge Industrial Est,
Caldicot,
Monmouthshire
NP26 5PY

Shipping

We take great care in ensuring that our equipment is shipped safely and quickly to you. We strive to send out any orders received by 1400 to be with you for same day delivery but ask that you allow a maximum time of 3 working days for your items to arrive. If you are paying by cheque please allow up to 10 days for postage and cheque clearing. 
Collections are also welcome from our warehouse, please contact us when making a purchase to arrange collection. 
Smaller items (upto 1Kg) will be shipped via Royal Mail with heavier items being deliverd using FEDEX Courier services.  When using FEDEX we like to include a customer contact number on the despatch note.

Terms

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

Returns

Should a customer wish to return a product for whatever reason then it is down to our discretion Whether we accept the return. All products will be subject to a re-stocking fee unless otherwise agreed by MAP Security. The item must be returned in orginal packaging complete with all details!
Genuinely faulty goods will be replaced , however we must be advised of any faulty goods upon receipt of the item ( 14 days latest). It is the customers responsibility to pay for and ship the item back to us in its original packaging. If the item is found to be faulty, we will immediately issue a replacement product.
NB1: Due to nature of use we cannot offer any warranty on any power supplies OR hardrives. MAP Security only supply Seagate & Western Digital *Purple) DVR Hard drives that come with a standard 3 year factory warranty. 
NB2: CCTV Equipment - In order to avoid any issues we test ALL items before shipping! All cameras MUST use a power supply purchased from MAP Security for warranty to be valid!

Solar Powered Wireless Driveway, Forecourt or Yard Alert System! 900m Range!

About Us

Payment

Shipping

Terms

Returns