General Policies
- We quote a typical 7-10 business days after payment has CLEARED for delivery.
- Items ship from warehouses across the country, depending on inventory levels.
- This item typically ships via USPS (Postal Service)
- Damaged items must be reported within 3 business days of receiving item.
Because of the extra hassle involved, we unfortunately can not use third party shipping accounts. Also, these items ships from a distribution center. For insurance reasons, your item cannot be picked up.
Stone sets are made per order, meaning each set is made by hand after we receive the order. No two sets are exactly alike. Depending on order volume your set will ship out in 1 to 3 business days after you have paid for the order, and (according to the post office for United States deliveries) should arrive 3 to 5 days later.
PAYMENT OPTIONS
- Visa
- MasterCard
- American Express
- Discover
- PayPal -
SHIPPING QUOTES
- This item ships in the continental 50 US states for shipping quoted in shipping and handling, including to consignment companies inside this region.
- International Shipping is provided via the ebay Global Shipping Program
- International shipping quotes do not include duties or taxes, this is the responsibility of the bidder.
RETURNS & DAMAGED PRODUCTS
- If you are not happy with your stones, you can return them!
- However we would prefer if instead you let us know and we can ship out replacement stones for the ones deemed unacceptable. We have a very high satisfaction rate however we as humans do occasionally make a mistake and one slips by us :-).
- Defective products or those damaged during shipping will be replaced or repaired at our option. Please contact us to arrange replacement.
TRACKING NUMBERS
- Will be provided in Paypal. Your shipping label will be printed directly from Paypal so be sure you Paypal shipping information is correct.
SALES TAX
- Depends on SHIPPING ADDRESS
- We must charge in CA and LA
- Everywhere else -- no tax.
We are required by LAW to charge sales tax to customers whose shipping address is in California or Louisiana. Please add sales tax in California (7.25 %) or Louisiana outside Lafayette parish (4.00 %). Inside Lafayette Parish, Louisiana (8.50 %).
NON PAYMENT
We reserve the right to sell any item for which we have not received payment for within 7 days of the end of the auction to the next highest bidder.
WARRANTY AND LIABILITIES
While we will try to help you in any way we can, be it by sending you an extra part or helping you contact the appropriate party, purchasers should know that all warranties and product claims are those made by and therefore backed by the item’s manufacturer. Any and all warranty issues and liability issues that may arise with any product purchased from LLFitness Inc, dba MassageKing-inc and/or its affiliates must be addressed directly with the manufacturer. While MassageKing-inc carries thousands of items, we only manufacture a few them. In fact, even those items (if any) that might be represented or sold as an LLFitness owned brand such as MassageKing brand are either manufactured by someone else for us or are truly another brand that, due to price or advertising restrictions, we may be selling without naming the brand in order to be able to offer you our customer a lower retail price. Hence, ALL product claims and warranties are those of the manufacturer of the item, and any liabilities or issues rests solely with them. LLFitness Inc. dba MassageKing-inc makes no claims or warranties and accepts no liabilities with regards to any aspect of any of the items we sell including proper use, implied or physical performance, physical composition, construction, workmanship, or lack or failure thereof. Again, those are made and handled by the manufacturer. By purchasing any item from LLFitness Inc, dba MassageKing-inc, (or any other business operating name owned by LLFitness Inc), the purchaser and end user accept ALL liabilities and responsibilities for ANY aspect of an item’s proper use.
PLEASE NOTE
We reserve the right to refuse sales or service and the right to cancel or refund bids or payments to those persons or parties to whom we determine it to be in the interest of all parties involved to do so. |