About us:
Yes we buy collections please send us an email
Yes we combine postage, the system should do it
automatically. cart/basket does not work across sites please use ebay.co.uk if
cart/basket doesn't work.
We have been in the collectables business for 20 years and have a vast
inventory of products. We stock Trading cards, Collectible card games, Comics
and Transformers Toys.
Payment:
We will combine shipping whenever possible. Please request an invoice if
you want a combined total. We don't always spot overpayments and we don't want
you to feel that you've been overcharged.
Please pay within 7 days except by prior arrangement. We will file with ebay
to reclaim our costs on unpaid items.
Shipping Costs:
We will combine shipping where ever we can, please ask us or request an
invoice if your not sure. Please note sell sheets cannot be combined with other
items.
Please do not purchase several items and pay for them all separately this
causes no end of headaches especially if you later decide you wanted to combine
shipping.
We dispatch items on a Monday and a Thursday. If you need your item really
urgently please drop us an email and we will try and help.
Delivery times:
Please be aware that the post office are extremely incompetent.
UK items should be delivered in 1-2 days but it is possible for them to
take longer. We will consider an item lost after 14 days and replace or refund
at this point.
International items should be delivered in 5-7 days but it is possible for
them to take up to 28 days, we really don't understand why. We will consider
and item lost after 28 days and replace or refund at this point.
If you are concerned please purchase the tracked option Special Delivery/International
Tracked. We have never (fingers crossed) had an item get lost using these two
methods.
Returns:
Incorrect or Damaged Goods:
We try our hardest not to make mistakes but we're only human and
occasionally mistakes do happen. In the rare instance that this happens please
email us and tell us the problem. Unfortunately we're not blessed with psychic
powers so we need to be told that there's something wrong. Leaving a rant on
our feedback doesn't help anyone, please talk to us. We will always try and
correct any problem.
Unwanted or mistakenly purchased Items:
We operate the standard ebay 14 day returns policy, please return the items
to us exactly as they have been shipped. Items that have had parts removed or
been damaged by you will not be refunded.
We will only refund the cost of the item. If you simply changed your mind
then we will retain the p&p that we've paid out.