Note:This item is NOT made by Swarovski company nor have "Swan" logo, but the austrian crystal is made by Swarovksi company
- Payment Terms
- We only accept PayPal payment:
Payment is required to be settled in 5 days after the purchase. Non-paying winners will be reported to eBay. Serious bidders only please. Please email us with any questions you may have during the transaction.
Free gift box:
To reduce environmental impac ,We may put 2 matching items in a single gift box. Message us if you want one gift box per item
Refund or Replacement Policy:
100% Customer satisfaction is guaranteed. Any defective products will be refunded or replaced for free within 7 days after arrival. Please contact us for the return address and return it back to us.
Feedback:
We appreciate your Postive Feedback, and will do the same in return.
If you have any questions, please don't hesitate to contact us with eBay message or our customer service e-mail before you leave us neutral/negative feedback or open case . We will resolve the problem to your satisfaction
- Shipping Terms
Shipping Fee:
Shipping charges covers not only international postage, In order to save the insertion fee,we have added the value of the goods on the charges.but also strictly quality control, packing material, labor cost, etc. , which connect to serving you better. Thus there's no discount on shipping fee.No any other Hidden fee.Final order price is your final bid price add shipping fee. We respons for all taxes, duties, or tariffs if applied by your local customs department.
Tracking Number:
Since we are sending your items by economic airmal service,THERE IS NO CHECKING NUMBER . please do not worry, this is normal. If you do not receive the item within the estimated arrival period and did not give us bad feedback, you just contact us. We are committed to send you a replacement or a full refund with no reason, thanks for your understanding heartfeltly
Shipping Time:
All item shipped out via HK post economy airmail within 24 hours after we receive your payment. Due to the weather or customs of import country etcnomal shipping time take approximately 10~32 Days.
Country
Estimated Shipping Schedule (Business Days)10-12 Days
13-17
Days18-22 Days
23-27 Days
28-32
Days>32Days
United States
15%
15%
17%
48%
5%
refund
Australia
5%
18%
21%
52%
4%
refund
Canada
18%
8%
20%
52%
2%
refund
United Kingdom
8%
8%
32%
50%
2%
refund
Germany& French
4%
10%
21%
43%
22%
refund
Other European
2%
12%
22%
45%
19%
refund
Besides we’ve got another much faster shipping method which usually only takes 3-10 working days for arrival. But extra shipping fee has to be paid by buyers. If the faster shipping way is needed, please email us
Shipping Adress(Very important):
We ship order to you by the address left on PayPal. To avoid missing order please make sure the adress you leat on PayPal is your Primary shipping adress.
