Proxxon GG 12 Engraving Tool & NG2/E Mains Adaptor - PACKAGE DEAL

If you have any specific delivery requirements, please contact us via the eBay Messenger by clicking on the "ask a question" link near the bottom of the listing (You may be asked to sign in) as soon as payment is made for the item won/purchased. We will be happy to make arrangements and accomodate the delivery where possible.

Our aim is to despatch your order the same day, for delivery the next working day (Monday - Friday). All orders under 2kg are sent via Royal Mail 1st Class - please allow up to 5 working days for delivery.

Please also be aware that where your order contains an item greater than 30kg in weight, the order may be delivered using a 'kerbside' type delivery. This means the driver is only contracted to deliver to the outside of the premises and may need assistance offloading.

Items sold as "New" or "New Other (See Details)" will carry the standard manufacturer's warranty, which is usually 1 Year unless stated otherwise.

Should you encounter any problems (Faulty, Damaged, Incorrect Item Received or Not as Described), in the first instance please contact us via eBay Messenger (by clicking on the "ask a question" link near the bottom of the listing) and we can action the enquiry accordingly (If the item is damaged in transit, please advise within 7 days from receipt). If the item is damaged or faulty we will typically repair the machine or provide spare parts, dependant on the fault. If this isn't possible, we will be happy to offer a direct replacement or refund you in full via the original payment method used.

*If you are wanting a refund for the goods you have 30 days in which to initiate the return with eBay and we will then provide you with a "Returns Reference Number" to send back with the goods. We will use our respective carrier service or provide a free post label for the return of any goods which are "Faulty", "Not As Described" or "Damaged" only.

**If you are missing parts which are listed as inclusive with the item, please contact us via eBay Messenger and we can arrange for the parts to be sent on accordingly.

If the item is being returned due to not being required or if you change your mind... you then have 30 days in which to return the product, providing it is unused and in the same condition as per received. Please advise us again with eBay Messenger if you are wanting to proceed with a return. Alternatively please open an eBay Return and we will provide you with a "Returns Reference Number" to send back with the goods.

*Carriage charges for unwanted returns will be at the Buyers expense. Transport packaging should be sufficient for the method of carriage. We cannot accept any responsibility for damage caused by your carrier.

We here at Axminster, pride ourselves on Customer Service and in the unlikely event you experience any problems or faults with your purchase, before leaving feedback for us, please contact us directly via eBay Messenger by clicking on the "ask a question" link near the bottom of the listing (You may be asked to sign in*). We will endeavour to rectify any issues you may have with your item/s or if there are any discrepancies with the description, in relation to the item/s received.

When you order products from us they will be sold to you by Axminster Tool Centre Ltd. Full Terms & Conditions can be found on our main website.