eBay

About Us

 Our mission here at the Batcave is to offer you the best in pop culture collectibles at affordable prices.Whether it’s Mezco One 12 Collective, Hasbro Marvel Legends, Funko, or higher end product like Sideshow and Hot Toys,if you want it we'll get it. 
 
Our goal is to create a strong & stable connection between us & our customers and provide the highest level of customer service.Why not connect with us today? We have been collecting pop culture for over 35 years so we know the biz.With over thousands of in stock items and thousands of highly satisfied customers what are you waiting for? 

FOR YOUR MANCAVE-SHOP THE BATCAVE!

Payment

	We are grateful for your interest in Batcave Treasures! Our customers are important to us and we want to be as helpful as we can with the ordering process.PayPal is the best method of payment on eBay, it’s safe and secure, you’re covered and so are we. 

If you have a special request regarding your purchase we will do our best to honor it if communicated to us prior to checkout.Purchases made on Saturday or Sunday ship Monday.For our friends residing in Illinois the current sales tax rate will be applied to all purchases.

Shipping

	Batcave Treasures will do our best to provide you the smoothest buying experience that you’ve ever had on ebay. It's our top priority to provide the highest level of customer service. We ship fast! Like a Flash and pack everything using the best protective shipping supplies.In stock merchandise is shipped within 24-48 hours of cleared payment and include tracking. Depending on availability,some items may ship separately having extended handling time so please check the listing.Purchases made on the weekend ship on Monday.We do not guarantee mint items. 

Our primary shipping carrier is USPS and we have daily multiple pick ups.We only ship to a pay-pal confirmed address.Depending on your items weight we may use First class mail, Priority Mail,or other options that are cost effective. Economy shipping is free within the United States. At checkout you may choose to upgrade your shipping method/speed at your cost. Shipments arrive in 4 to 6 business days depending on what part of the country you live in. One week or less is the average.Remember weekends and holidays do not count as business days.

Should Darkseid,the Joker or any other villain intercept your package during transit we will ship a replacement if we have another in stock-for free.If your package is returned as undelivered due to insufficient address, we will contact you for your correct confirmed PayPal shipping address,then send you a paypal request for shipping charges to re-ship your item. Batcave Treasures only provides free shipping on the first attempt.

We ship internationally through eBay’s Global Shipping Network (GSN).Ebays GSN provides an invoice for all applicable items, shipping, and import charges.Unfortunately, we are not allowed to edit these charges, even to offer a shipping discount. We ship from our warehouse to eBay's processing center in Kentucky only.The GSN ships to you afterward with tracking information.Your country’s customs department may open and inspect your package.

Terms

 Please remember,purchasing from us you have acknowledged that you have read and understood all of our policies regarding payment,shipping,pre-orders,returns and feedback. Your bid/purchase is a contract and under eBay policy you are obliged to pay for those items unless the listing is ended by eBay.Please understand we do not guarantee mint items.If you have a special request regarding your purchase we will do our best to honor it if communicated to us prior to checkout.Purchases made on Saturday or Sunday ship Monday.For our friends residing in Illinois the current sales tax rate will be applied to all purchases.

Returns

 We offer hassle free 30 day returns and will make the process as easy and painless as possible.So if you receive an item and decide you want to return it, simply contact our customer service department for return authorization.We will accept the original, unopened, unused item back with a 20% restocking fee deducted from your refund. 

A replacement item is shipped once we have the original back.Please understand we do not guarantee mint-perfect items.If you have a special request regarding your purchase we will do our best to honor it if you have communicated it to us prior to checkout.The buyer pays any additional shipping fees for returned or exchanged items.Manufacturer defects may be returned for a replacement.

Everyone makes mistakes,so If we made an error on your order forgive us and we'll pay for return shipping. We encourage you to read the item description and other applicable policies. We invite you to ask questions, not make assumptions.Be confident to communicate with us,we love hearing from our customers! We want to keep eBay a safe place for everyone so contact us if you're not 100% sure about something.