I offer 100% satisfaction, if you are not 100% satisfied, send it back for a refund.  I do guarantee the authenticity of all of my Coach bags.  I do have a smoke free home but I do caution if you are very sensitive or allergic to smoke to reconsider bidding, I am an avid collector and some of my purses are store returns or purchased at estate sales, so I cannot guarantee that they have never been exposed to smoke, please keep this in mind when bidding. If you have any questions or would like additional pictures, please email me.

I honor Ebay's return policy, purchase price and original shipping will be refunded, buyer pays return shipping.

I do try to describe my purses as accurately as possible, if a flaw is overlooked, it is unintentional. Please contact me and give me the opportunity to correct any issues, I want you to be very pleased with your purchase.

Payment is due within 48 hours of the auctions end, if additional time is needed please contact me.

I ship daily M-F if payment is cleared by 12:00 p.m. EST., I always ship priority mail with delivery confirmation.