eBay

About Us

								Batcave Treasures will do our best to provide you the smoothest buying experience that you’ve ever had on eBay. It's our top priority to provide the highest level of customer service.Our mission is to offer you the best in pop culture collectibles at affordable prices.Whether it’s Mezco One 12 Collective, Hasbro Marvel Legends, Funko, or higher end product like Sideshow and Hot Toys,if you want it we can get it.We carry all the major toy brands and even the lesser known ones too.Don't see it? Just email us! 

We are top rated for a reason! Our goal is to cultivate a strong & stable connection with our customers.There's a lot of buying choices on eBay and we want to make you happy that you chose us.Be 100% confident that our fast and friendly service will exceed your expectations.We know how important packaging and item condition is to our customers,so we do our best to select the best products when we fill an order. Unfortunately, it is impossible to guarantee that the packaging will be completely mint.Most items we carry are brand new unless otherwise specified. 
 
Why not connect with us today? We have been collecting pop culture for over 40 years so we know the biz.With over thousands of in stock items and thousands of highly satisfied customers what are you waiting for? 

FOR YOUR MANCAVE-SHOP THE BATCAVE!

Payment

	
										We are grateful for your interest in Batcave Treasures! Our customers are important to us and whether you're bidding, buying, or making an offer, we want to be as helpful as we can.So don't take it personal if we decline an offer,In most cases our items are already discounted and the lowest on eBay.

PayPal is the best method of payment on eBay, it’s safe and secure, you’re covered and so are we. 

If you have a special request regarding your purchase we will do our best to honor it if communicated to us prior to checkout,however we do not guarantee mint items.If you buy and do not pay you will be blocked from future purchases and reported to Ebay.

For our friends residing in Illinois the current sales tax rate will be applied to all purchases.To maintain the integrity of our eBay account we do not offer local pickup.

Shipping

	
								We ship fast! Like a Flash and pack everything using the best protective shipping supplies.In stock merchandise is shipped within 24-48 hours of cleared payment from our Batcave to your doorstep and include USPS tracking.

We will ship the easiest,safest,inexpensive way possible.If this concerns you in any way you may choose to upgrade your shipping method/speed for an extra cost.Shipments usually arrive in 3 to 5 business days depending on what part of the country you live in. One week or less is the average.Please note; due to the volume of orders we process each day it may take up to 24 hours for your tracking number to update.Purchases made on the weekend ship Monday. 

Extended Handling time items

99% of the items we sell are brand new and in stock,however it's important to pay attention to the handling time in the listing. Depending on availability,some items may ship separately having an extended handling time.It is important to review those times reflected in the listing to have an accurate, appropriate understanding and expectation of when your item will ship and be received.  

Batcave Treasures ships internationally through eBay’s Global Shipping Network (GSN).Ebays GSN  provides  an invoice for all applicable items, shipping, and import charges.Unfortunately, we are not allowed to edit these charges, even to offer a shipping discount.

Terms

								Please remember that when purchasing from us you have acknowledged that you have read and understood all of our policies regarding payment,shipping,pre-orders,returns and feedback.So please read them carefully. Your bid/purchase is a contract and under eBay policy you are obliged to pay for those items unless the listing is ended by eBay.If you have a special request regarding your purchase we will do our best to honor it if communicated to us prior to checkout. 

For a more comprehensive look at all of our policies check out our eBay store front.

Returns

								We offer hassle free 30 day returns and will make the process as easy and painless as possible.So if you receive an item and decide you want to return it, simply contact our customer service department for return authorization. Are you a collector? Did you communicate this to us prior to purchase? if not you may have to pay to ship it back to us.  

If a replacement is requested we will ship it once we have the original-unopened,unused item back.If you open or break the item it is not eligible for return. The buyer is responsible to cover shipping fees for exchanged items.
 

Although 99% of the items we sell are brand new we can't guarantee mint perfect items.Items typically show minor paint variations,or package variations from the manufacturer.These are not to be considered as defects and as such if returned are returned out of your personal preferences or remorse.Buyers who misuse our return policy or because they failed to communicate with us upfront that they are a collector will be blocked from future purchases and reported to eBay.

Yes,some people have tried to return broken items to us and even toys that we never sold to them. Attempting to pull the old switcheroo---switching their older or broken toy for a brand new one.A fraudulent practice known as re-packing. Which of course is FRAUD and theft.

Batcave Treasures has worked with local authorities and taken security measures to make sure the goods returned are in fact the original items we sold.
Each item we sell is security tagged so once we get it back,we will know if it's ours or not.If it is, you'll get a refund,if it isn't You'll get a phone call.