Q1) I bought more than one item! Will they be shipped together?
If you made this purchase in the United States, then yes! In order for your purchases to be shipped together, you will need a “Combined Shipping Invoice.” Before submitting payment in “Checkout,” please send us a message via eBay so we can send you an invoice. You will use the information on the invoice to complete your order on eBay. Once you’ve made payment, all your new items will be shipped together! For international orders, we cannot offer combined shipping. All international orders are shipped through eBay’s Global Shipping Program, which does not give us an option to combine.
Q2) What are your international shipping rates?
All eBay international orders are shipped via the Global Shipping Program. Please refer to the Shipping & Payments tab on the product description section to see your shipping rates.
Q3) How do I return an item?
1. On the outside of the package that you are returning, please write down your order number that is located on the top left corner of the packing slip.
2. Inside your package, please enclose a note with the following information:
Your Name:
Your eBay ID:
Reason for the return:
3. Pack the item securely so it does not get damaged. A refund will be voided if the item has signs of being physically damaged/used upon receiving. All the original box/accessories need to be included. If these parts are not included, there will be a penalty fee and/or the item is going to be returned back to you.
Return Address
Golfio Inc.
Attn: Returns Department
19855 Quiroz Court, Walnut, CA 91789
4. Once your return package is received, we will refund your payment back to your PayPal account (10% restocking fee may apply).
5. You will receive an eBay Cancellation Request through your email, confirming that the item has been successfully refunded. Please accept the Cancellation Request in order to officially close the eBay transaction. You can respond either by replying to the link in the Cancellation Notice email or logging into your eBay account to confirm the cancellation. Your business is highly appreciated! If you have any further questions, please contact us by via eBay message.
Q4) How do I make an exchange?
Unfortunately we do not do any exchanges at our location for your convenience unless we shipped you the wrong or defected item. In order to get the item you want, you will need to return the original item for a full refund and purchase the item again.This way is the fastest way for you to receive the correct product.
1. On the outside of the package that you are returning, please write down your order number that is located on the top left corner of the packing slip.
2. Inside your package, please enclose a note with the following information:
Your Name:
Your eBay ID:
3. Pack the item securely so it does not get damaged. A refund will be voided if the item has signs of being physically damaged/used upon receiving. All the original box/accessories need to be included. If these parts are not included, there will be a penalty fee and/or the item is going to be returned back to you.
Return Address
Golfio Inc.
Attn: Returns Department
19855 Quiroz Court, Walnut, CA 91789
4. Once your return package is received, we will refund your payment back to your PayPal account (
10% restocking fee may apply).
5. You will receive an eBay Cancellation Request through your email, confirming that the item has been successfully refunded. Please accept the Cancellation Request in order to officially close the eBay transaction. You can respond either by replying to the link in the Cancellation Notice email or logging into your eBay account to confirm the cancellation. Your business is highly appreciated! If you have any further questions, please contact us by via eBay message.