After winning an item at auction or completing a Buy It Now purchase, please check out following the eBay links at the top of this page and this will update our system with your address and payment details. Your order will normally be posted within one business day after confirmation and verification of your payment information. Orders are not processed for shipment on weekends and holidays

We accept the following methods of payment: - PayPal

Your item will be professionally packaged with care and dispatched in a timely manner. All items are dispatched within one working day of cleared payment being received. Orders are not processed on weekends or public holidays..

We use a dedicated Royal Mail PPI service for smaller items and Interlink Express and Parcelforce for heavier and larger items. If the item is being dispatched with a courier you will receive an email and SMS text message if you provided a mobile number giving you a one hour timed delivery slot.

Cordless Phone World is a full registered Limited company in the United Kingdom and is registered for VAT. As we are committed to helping the environment we will issue a full VAT invoice that will be sent via email rather than sending you a paper copy. This is proof of your purchase which you should keep for your records.

Warranty

All brand new items come with a 1 Year warranty. All ex display and refurbished items come with a 90 day warranty.

We have found with our years of experience that problems can occur during the setup and install which in most cases is easily solved by referring to the user guide or the manufacturer helpline phone number which is found in the user guide. Of course you can also contact us for any further technical advice..

If the item does develop a technical fault which can not be sorted out with the help of the technical support it can then be returned to us for repair, replacement or refund. You will not be refunded if no fault is found or if you simply don’t like the item, this could add additional costs to you as we will not refund any postage costs if this is the case. We will do our up most to try and solve any problems that you are experiencing quickly and efficiently.

However in the unlikely event that you need to return a faulty item to us we will either send a returns postage label or for heavier items these will be collected via courier. We take pride in our customer service and will treat you as we would expect to be treated.

We specialize in Corded & Cordless Phones, Home & Office Furniture and Sports Equipment.

All of our products are brand new unless stated otherwise under item condition on the ebay listing.