What Our Customers are Saying About Us
Comment | Buyer |
"A1 thanks very much. " | Buyer: d***l (469 ) Date: 19/03/2017 |
"Prompt postage. Item as described A++++++" | Buyer: i***y (344 ) Date: 12/03/2017 |
"top seller" | Buyer: w***2 (91 ) Date: 26/02/2017 |
"Good seller " | Buyer: u***1 (226 ) Date: 28/01/2017 |
"great service" | Buyer: d***m (74 )Date: 28/12/2016 |
"top seller" | Buyer: i***y (344 ) Date: 12/03/2017 |
"Good seller " | Buyer: w***2 (91 ) Date: 26/02/2017 |
"great service" | Buyer: u***1 (226 ) Date: 28/01/2017 |
Please note that if you do not have an eBay/PayPal account, you can still buy from eBay. Just click the 'buy it now' button and at the bottom of the webpage there will be a section that allows you to check out as a guest using your debit/credit card. You will still be covered by PayPal without the hassle of needing to set up an account with them.
Happy shopping! :)
Most goods are processed within 24 hours for dispatch.
We use a variety of couriers whereby most of them are fully tracked - Every weekday we update your sale at 5pm so please check your e-mails and eBay notifications for your tracking details.
We pride ourselves on offering the fastest delivery of our products.
Need your item within 24 hours? For a small fee of £1.99 we will arrange a 24 hour delivery service to get your item to you.
Simply choose the DPD Next Day delivery service to take advantage of this service.
Please note that this service does not operate over weekends. To take full advantage of this service, we ask you to check out before 2pm to receive your item on the next working day. We cannot guarantee this service if you checkout after 2pm.
Please note that delivery to non-mainland areas (Isles, Ireland, Jersey etc) can take up to 72 hours.
We also offer international shipping on a case-by-case basis, please contact us and we will give you a quote!
Please note that if you do not check out with a full address this can delay the delivery process by 48 hours - Please contact us if you have any address amendments ASAP.
If you have any logistics issues please contact us through eBay messages as we are always happy to help you and point you in the right direction.
If you are outside this period, we may make special arrangements with you to either help you sell it on by giving you data or charge you a re-stocking fee.
Please return your item(s) in original packaging and ensure that all packages are securely wrapped exactly as received.
You're responsible for all postage costs when returning an item that is no longer required.
If unwanted goods are not returned in original packaging, or the goods have been returned damaged, used or amended, returns will not be accepted. If we do get your item back damaged when an item is no longer required, you are liable to claim from the courier you used to send the goods with. We are happy to help you with this process.
You must include a copy of your full name as its appeared on your order and your order number (which will be in your confirmation e-mail) and the reason for return when returning goods, as failure to do this will result in your delay not being dealt with/a delayed returns process. We will always try to find your sale but if we have no information it's like finding a needle in a haystack!
Please make it easier for our minion Nathan!
Return goods to the following address please:
Energized Customs, Unit 12 Stafford Park 12, Telford, TF3 3BJ (please note this is a warehouse facility, and visitors are only permitted if arranged prior).
If you receive an item damaged, your item has become faulty or you've received the wrong order, please contact us through eBay messages and we will arrange to collect that item from you free of charge.
If an item has not been called for, or you haven't given us sufficient address details and consequently the item has been returned back to us, we will need to extra postage costs or a refund deduction between £3.95-£6.95 depending on the carrier used.
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We accept PayPal payments & debit/credit card payments except American Express.
Please note that if you do not have an eBay/PayPal account, you can still buy from eBay. Just click the 'buy it now' button and at the bottom of the webpage there will be a section that allows you to check out as a guest using your debit/credit card. You will still be covered by PayPal without the hassle of needing to set up an account with them.
Happy shopping! :) -
At Energized we aim to deliver your item within eBays estimations, however if you specifically want to know your delivery date please don't hesitate in contacting us via eBay messages :)
Most goods are processed within 24 hours for dispatch.
We use a variety of couriers whereby most of them are fully tracked - Every weekday we update your sale at 5pm so please check your e-mails and eBay notifications for your tracking details.
We pride ourselves on offering the fastest delivery of our products.
Need your item within 24 hours? For a small fee of £1.99 we will arrange a 24 hour delivery service to get your item to you.
Simply choose the DPD Next Day delivery service to take advantage of this service.
Please note that this service does not operate over weekends. To take full advantage of this service, we ask you to check out before 2pm to receive your item on the next working day. We cannot guarantee this service if you checkout after 2pm.
Please note that delivery to non-mainland areas (Isles, Ireland, Jersey etc) can take up to 72 hours.
We also offer international shipping on a case-by-case basis, please contact us and we will give you a quote!
Please note that if you do not check out with a full address this can delay the delivery process by 48 hours - Please contact us if you have any address amendments ASAP.
If you have any logistics issues please contact us through eBay messages as we are always happy to help you and point you in the right direction. -
We Offer a No Quibble 30 days returns policy for goods no longer required. For goods no longer required please open an eBay return to retrieve an automated eBay label.
If you are outside this period, we may make special arrangements with you to either help you sell it on by giving you data or charge you a re-stocking fee.
Please return your item(s) in original packaging and ensure that all packages are securely wrapped exactly as received.
You're responsible for all postage costs when returning an item that is no longer required.
If unwanted goods are not returned in original packaging, or the goods have been returned damaged, used or amended, returns will not be accepted. If we do get your item back damaged when an item is no longer required, you are liable to claim from the courier you used to send the goods with. We are happy to help you with this process.
You must include a copy of your full name as its appeared on your order and your order number (which will be in your confirmation e-mail) and the reason for return when returning goods, as failure to do this will result in your delay not being dealt with/a delayed returns process. We will always try to find your sale but if we have no information it's like finding a needle in a haystack!
Please make it easier for our minion Nathan!
Return goods to the following address please:
Energized Customs, Unit 12 Stafford Park 12, Telford, TF3 3BJ (please note this is a warehouse facility, and visitors are only permitted if arranged prior).
If you receive an item damaged, your item has become faulty or you've received the wrong order, please contact us through eBay messages and we will arrange to collect that item from you free of charge.
If an item has not been called for, or you haven't given us sufficient address details and consequently the item has been returned back to us, we will need to extra postage costs or a refund deduction between £3.95-£6.95 depending on the carrier used. -
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