To ensure a smooth transaction, please follow the payment instructions in the eBay system.

If you are new to eBay and unsure how to purchase, please don't hesitate to get in contact with us for further details. 

Orders can also be taken over the eBay Message between Monday - Friday 9am - 5.30pm AEST.

The simplest way to facilitate payment is via Mastercard, Visa or Paypal via the Checkout process.  

Your order will only be completed once payment is cleared.

After you make the payment,98% of the products are dispatched within 1 business day.

This product is ready to ship from our Sydney-based or MEL-based warehouse.

We are not responsible for any unidentified payments or delays of delivery due to failure to

follow instructions during checkout.

Delivery time depends on destination and other factors, normally it will arrive in 4-7 working

days.But please understanding that some remote locations may take longer.

Courier company: AUS POST & Other local couriers (eg: Fastway,Toll).

Please note the courier company will be chosen automatically for you depends on your location.

Please make sure the contact name, mobile number and address were written.

Missing or wrong information may cause delay, additional charge, or lost.

In addition,All the delivery dates times are provided by a third-party service provider

and are only estimates.

Please note:An additional postage charge will apply if you choose to ship your item to a P.O. Box instead of a physical address. 

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. Returns are accepted in line with our warranty conditions.

Should you wish to return a faulty item, please email eBay Message. Photos and/or videos of the item may also be requested to assist the return process.

When a return is authorized, it is the buyer's responsibility to ensure the product is packaged securely to prevent any damage during the return process. 

Failure to do so may affect the resolution to be offered, which may include repairs, replacement items or store credit at our discretion.

Please note:

The shipping charges and 10% restore fee will be deducted from the refund.

Thank you for giving us the chance to serve you.

We're striving to provide the most attentive service to our customers. If you are satisfied with our product and service, please leave us 5 STAR RATING POSITIVE feedback as soon as you receive your order.  

We can be reached by eBay message, please feel free to contact us about your question, but do Not open dispute or give bad feedback. We'll reply in 24 hours during business days. Give us one chance to get problem solved Friendly.

Our stock levels will vary from time to time.

Order will only be completed once payment is cleared.To avoid the situation of stock shortage, it is best to complete the order as soon as possible. 

Once the payment is cleared, 98% of the products are dispatched within 1 business day. Please allow 5-10 business days for it to arrive.

UU Deal is not liable for any unidentified payments or delays of delivery due to failure to follow instructions during checkout.