We only ship within Australia.

A physical street address is required for all deliveries.

It's important to us that every parcel completes its journey safe and sound. 

Please make sure the contact name, mobile number and address were written clearly.

Missing or wrong information may cause delay, additional charge, or lost of parcel.

We will not be responsible for any loss because of wrong or undeliverable shipping address.

In most cases all products will be dispatched in 1 Business day.

In the case of peak season it may take up to 2 business days.

Shipping from the Sydney warehouse usually takes 2-8 business days (Saturday and Sunday excluded)

Shipping from overseas warehouses usually takes 11-35 business days (Saturday and Sunday excluded)

Please note that delivery's to WA may take up to 4 - 10 business days in transit once dispatched.

Please note that all the delivery dates times are provided by a third-party service provider and are only estimates.

Courier company: AUS POST & Other local couriers (eg: Fastway).

Please note the courier company will be chosen automatically for you depends on your location.

We accept payments managed by ebay.

Payment must be received within 3 Days from the date of purchase.

Please send us ebay Notes or Message when making the payment if you have any special request (colors/size).

We have no combined shipping cost. Free shipping in our shop. If you buy many order. No Combined Ship Cost.

In our store, you will enjoy 30 days return/refund guarantee (Excluding misuse of the item and damaged item).

If the item you received is faulty, damaged or incorrect, or any further problems, you can return it for replacement or refund.

Please contact our customer service on eBay within 3 days from item received.

Our return or exchange address is set in Sydney,You can send items to Sydney.

For damaged items on arrival, please contact us immediately, sending us an email with a photo is preferred.

We will offer solutions to such cases. Full refund or replacement will be guaranteed.

Abuse of our return policy will not be tolerated. We reserve the right to refuse full refund for excessive returns by a customer.

High product quality, reasonable prices, excellent customer service and a reliable credit standing is our tenet.

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.

Please contact us and give us an opportunity to solve the problem BEFORE you give us or feedback.

If no response within 24 Hours, please check the spam in your mail box.

And try to contact us via ebay message for your problem. We will do our best to solve your problem.Please come back soon and visit us again!

 

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