TIMING CHAIN LINK LINKAGE FOR SMART MERCEDES BENZ CITY COUPE 450 M 160 920 FEBI
TIMING CHAIN LINK LINKAGESMART MERCEDES BENZ CITY COUPE 450 M 160 920 FEBI - 45543

Technical Data

Manufacturer Part Number45543
Weight [kg]0,003
Chain TypeSimplex
Chain Typewith chain lock
Timing Chain SizeG53HP
Timing Chain SizeG53HR

NOTE

All tech data details in the listings description section are provided from official manufacturers' tech databases. We always suggest checking fitment with our dedicated support before purchases.

Dear customers!

We are sorry to inform you, but due to virus outbreak there might be postal delays and unpredicted holds for orders with "Economy delivery" method. To ensure that this situation will not affect your shopping experience we kindly advice you to pay attention to our "Express delivery" options, as it works without any limitations as for this moment.

Thank you for your understanding.

Reference Numbers

SMART0007680V001000000Original Reference OE
SMART0007680V001000000 SKOriginal Reference OE
SMART0007681V001000000Original Reference OE
SMART0007681V001000000 SKOriginal Reference OE
MERCEDES-BENZ000 993 11 76Original Reference OE
MERCEDES-BENZ000 993 11 76 SKOriginal Reference OE
MERCEDES-BENZ000 993 12 76Original Reference OE
MERCEDES-BENZ000 993 12 76 SKOriginal Reference OE
MERCEDES-BENZ000 993 21 76Original Reference OE
MERCEDES-BENZ000 993 21 76 SKOriginal Reference OE
KTM59036013050Original Reference OE
SKFVKML 88015Aftermarket
SKFVKML 88016Aftermarket
SKFVKML 88018Aftermarket
SKFVKML 88028Aftermarket
HUTCHINSONCH 029Aftermarket
HUTCHINSONKHC 025MAftermarket
SWAG10 94 5543Aftermarket
TRISCAN8650 23011Aftermarket
TRISCAN8650 23016Aftermarket
METZGER7490057Aftermarket
INA553 0112 10Aftermarket
INA553 0182 10Aftermarket
MAPCO75900Aftermarket
JAPANPARTSKDK-0502Aftermarket
JAPANPARTSKDK-0509Aftermarket
VAICOV30-2322Aftermarket
HEPU21-0042Aftermarket
HEPU21-0206Aftermarket
HEPU21-0370Aftermarket
GKSK1047Aftermarket
GKSK1211Aftermarket
TRUCKTEC AUTOMOTIVE02.12.204Aftermarket
RUVILLE3451005Aftermarket
FRECCIATK08-1029Aftermarket
FRECCIATK08-1069Aftermarket
ASHIKAKCKM00Aftermarket
ASHIKAKCK0502Aftermarket
TRUCKTEC AUTOMOTIVE02.12.206Aftermarket
TRUCKTEC AUTOMOTIVE02.12.216Aftermarket
TRUCKTEC AUTOMOTIVE02.12.217Aftermarket
TRUCKTEC AUTOMOTIVE02.67.231Aftermarket
TRUCKTEC AUTOMOTIVE02.67.232Aftermarket
TRUCKTEC AUTOMOTIVE02.67.250Aftermarket
AKRON-MALÒ909096Aftermarket
AUTOMEGA130006510Aftermarket
DT Spare Parts4.70288Aftermarket
OPEN PARTSTCK6003.00Aftermarket
ASHIKAKCK0509Aftermarket
OPEN PARTSTCK6030.00Aftermarket
CAUTEX752076Aftermarket
IPD21-0042Aftermarket
DYNAMATRIXDTCK101NGAftermarket
IPD21-0206Aftermarket
IPD21-0370Aftermarket
FAI AutoPartsTCK231VVTAftermarket
FAI AutoPartsTCK380VVTAftermarket
AUTEX711047Aftermarket
AUTEX711211Aftermarket
JAPKOKJKM00Aftermarket
AUTEX711375Aftermarket
TOPRAN408 470Aftermarket
JAPKOKJK0502Aftermarket
AKRON-MALÒ909065Aftermarket
JAPKOKJK0509Aftermarket
LUCASLKTC48Aftermarket
BSGBSG 60-103-003Aftermarket
LUCASLKTC48-1Aftermarket
LUCASLKTC48-17Aftermarket
LYNXautoTK-0012Aftermarket
AUTOKIT03.89022KAftermarket
AUTOKIT03.89034KAftermarket
BSGBSG 60-105-005Aftermarket
AUTOKIT03.89046KAftermarket
LUCASLKTC101Aftermarket
LUCASLKTC101-9Aftermarket
LUCASLKTC161Aftermarket
AUTOKIT03.89089KAftermarket
AUTOKIT03.89098KAftermarket
AUTOKIT03.89115KAftermarket
LUCASLKTC161-9Aftermarket
PEMEBLAJAPKDK-M00Aftermarket
PEMEBLAJAPKDK-0502Aftermarket
MABYPARTSOTK032034Aftermarket
MABYPARTSKTC00022AAftermarket
MABYPARTSOTK030022Aftermarket
MABYPARTSOTK030056Aftermarket
MABYPARTSOTK930056Aftermarket
MABYPARTSOTK031056Aftermarket
REPKITRKT89115KAftermarket
REPKITRKT8922KAftermarket
REPKITRKT8934KAftermarket
REPKITRKT8946KAftermarket
REPKITRKT8989KAftermarket
REPKITRKT8998KAftermarket
Metalcaucho58340Aftermarket
STCT458340Aftermarket
TREVI AUTOMOTIVEKC1015Aftermarket
TREVI AUTOMOTIVEKC1125Aftermarket
AUTLOGKT1038Aftermarket
AUTLOGKT1039Aftermarket
AUTLOGKT2014Aftermarket
MDRMTC-5M00Aftermarket
FARE SA13848Aftermarket
IJS GROUP40-1031FKAftermarket
IJS GROUP40-1031KAftermarket
IJS GROUP40-1201KAftermarket
RED-LINE30SM000Aftermarket
RED-LINE30SM003Aftermarket
TRICLO422188Aftermarket
MASUMAMGR-9010Aftermarket
ZZVFZV45NRAftermarket
SONOVAMKC00101Aftermarket
SONOVAMKC00169Aftermarket
SONOVAMKC00249Aftermarket
SONOVAMKC00973Aftermarket
SONOVAMKC00977Aftermarket
WXQP111523Aftermarket
WXQP112533Aftermarket
WXQP112535Aftermarket
IAP QUALITY PARTS127-00100KAftermarket
MOTIVETCK67Aftermarket
FREY706502101Aftermarket
AIC59104Aftermarket

Dear customers!

Kindly remind you, there might be additional customs, duties, taxes or brokerage fees in your country. According to eBay rules we, as a seller, do not cover any import/customs fees. Local governments are outside of the seller's control and responsibility.

Vehicle List

MakeModelVehicleYear FromYear ToCapacity(CC)
MERCEDES-BENZA-CLASS (W169)A 170 (169.032, 169.332)2004-092012-061699
MERCEDES-BENZA-CLASS MONOCAB (W169)A 170 (169.032, 169.332)2004-092012-061699
MERCEDES-BENZA-CLASS (W169)A 150 (169.031, 169.331)2004-092012-061498
MERCEDES-BENZA-CLASS MONOCAB (W169)A 150 (169.031, 169.331)2004-092012-061498
MERCEDES-BENZA-CLASS (W169)A 200 (169.033, 169.333)2004-092012-062034
MERCEDES-BENZA-CLASS MONOCAB (W169)A 200 (169.033, 169.333)2004-092012-062034
MERCEDES-BENZC-CLASS (W204)C 180 Kompressor (204.046)2007-012014-011796
MERCEDES-BENZC-CLASS Saloon (W204)C 180 Kompressor (204.046)2007-012014-011796
MERCEDES-BENZC-CLASS (W204)C 200 Kompressor (204.041)2007-012014-011796
MERCEDES-BENZC-CLASS Saloon (W204)C 200 Kompressor (204.041)2007-012014-011796
MERCEDES-BENZA-CLASS (W169)A 160 (169.031, 169.331)2009-042012-061498
MERCEDES-BENZA-CLASS MONOCAB (W169)A 160 (169.031, 169.331)2009-042012-061498
MERCEDES-BENZA-CLASS (W169)A 180 (169.032, 169.332)2009-042012-061699
MERCEDES-BENZA-CLASS MONOCAB (W169)A 180 (169.032, 169.332)2009-042012-061699
MERCEDES-BENZB-CLASS (W245)B 160 (245.231)2009-042011-111498
MERCEDES-BENZB-CLASS (W245)B 180 (245.232)2009-042011-111699
MERCEDES-BENZSPRINTER 3,5-t Platform/Chassis (906)316 LGT (906.133, 906.135, 906.233, 906.235)2008-091796
MERCEDES-BENZSPRINTER 3,5-t Box (906)316 NGT (906.633, 906.635)2008-091796
MERCEDES-BENZSPRINTER 3,5-t Box (906)316 LGT (906.633, 906.635)2008-091796
MERCEDES-BENZB-CLASS (W245)B 170 (245.232)2005-032011-111699
MERCEDES-BENZB-CLASS (W245)B 200 (245.233)2005-032011-112034
MERCEDES-BENZB-CLASS (W245)B 200 TURBO (245.234)2005-032011-112034
MERCEDES-BENZB-CLASS (W245)B 150 (245.231)2005-032011-111498
MERCEDES-BENZCLC-CLASS (CL203)CLC 160 (203.731)2009-022011-061597
MERCEDES-BENZSPRINTER 3,5-t Bus (906)316 NGT (906.733)2009-031796
MERCEDES-BENZCLK (C209)200 Kompressor (209.341)2006-102009-051796
MERCEDES-BENZCLK Convertible (A209)CLK 200 Kompressor (209.441)2006-102010-031796
MERCEDES-BENZCLK (C209)200 Kompressor (209.342)2002-092009-051796
MERCEDES-BENZCLK (C209)200 CGI (209.343)2003-072009-051796
MERCEDES-BENZC-CLASS Coupe (CL203)C 160 Kompressor (203.730)2002-052008-051796
MERCEDES-BENZC-CLASS Sportcoupe (CL203)C 160 Kompressor (203.730)2002-052008-051796
MERCEDES-BENZC-CLASS Coupe Sport (CL203)C 160 Kompressor (203.730)2002-052008-051796
MERCEDES-BENZC-CLASS Sportscoupe (CL203)C 160 Kompressor (203.730)2002-052008-051796
MERCEDES-BENZC-CLASS (W203)C 180 Kompressor (203.046)2002-052007-021796
MERCEDES-BENZC-CLASS Saloon (W203)C 180 Kompressor (203.046)2002-052007-021796
MERCEDES-BENZC-CLASS (W203)C 200 Kompressor (203.042)2002-052007-021796
MERCEDES-BENZC-CLASS Saloon (W203)C 200 Kompressor (203.042)2002-052007-021796
MERCEDES-BENZC-CLASS T-Model (S203)C 180 Kompressor (203.246)2002-052007-081796
MERCEDES-BENZC-CLASS T-Model (S203)C 200 Kompressor (203.242)2002-052007-081796
MERCEDES-BENZC-CLASS Coupe (CL203)C 180 Kompressor (203.746)2002-052008-051796
MERCEDES-BENZC-CLASS Sportcoupe (CL203)C 180 Kompressor (203.746)2002-052008-051796
MERCEDES-BENZC-CLASS Coupe Sport (CL203)C 180 Kompressor (203.746)2002-052008-051796
MERCEDES-BENZC-CLASS Sportscoupe (CL203)C 180 Kompressor (203.746)2002-052008-051796
MERCEDES-BENZC-CLASS Coupe (CL203)C 200 Kompressor (203.742)2002-052008-051796
MERCEDES-BENZC-CLASS Sportcoupe (CL203)C 200 Kompressor (203.742)2002-052008-051796
MERCEDES-BENZC-CLASS Coupe Sport (CL203)C 200 Kompressor (203.742)2002-052008-051796
MERCEDES-BENZC-CLASS Sportscoupe (CL203)C 200 Kompressor (203.742)2002-052008-051796
MERCEDES-BENZC-CLASS Coupe (CL203)C 230 Kompressor (203.740)2002-052008-051796
MERCEDES-BENZC-CLASS Sportcoupe (CL203)C 230 Kompressor (203.740)2002-052008-051796
MERCEDES-BENZC-CLASS Coupe Sport (CL203)C 230 Kompressor (203.740)2002-052008-051796
MERCEDES-BENZC-CLASS Sportscoupe (CL203)C 230 Kompressor (203.740)2002-052008-051796
SMARTROADSTER Coupe (452)0.7 (452.332)2003-062005-11698
MERCEDES-BENZC-CLASS T-Model (S204)C 180 Kompressor (204.246)2007-082014-081796
MERCEDES-BENZC-CLASS T-Model (S204)C 200 Kompressor (204.241)2007-082014-081796
SMARTCITY-COUPE (450)0.6 (S1CLB1, 450.331, 450.336)1998-072004-01599
SMARTROADSTER Coupe (452)0.7 (452.334)2003-042005-11698
SMARTFORTWO Cabrio (450)0.6 Brabus (450.433)2004-012006-12599
MERCEDES-BENZE-CLASS (W211)E 200 Kompressor (211.042)2002-112008-121796
MERCEDES-BENZE-CLASS Saloon (W211)E 200 Kompressor (211.042)2002-112008-121796
MERCEDES-BENZC-CLASS Coupe (CL203)C 200 CGI Kompressor (203.743)2003-032008-051796
MERCEDES-BENZC-CLASS Sportcoupe (CL203)C 200 CGI Kompressor (203.743)2003-032008-051796
MERCEDES-BENZC-CLASS Coupe Sport (CL203)C 200 CGI Kompressor (203.743)2003-032008-051796
MERCEDES-BENZC-CLASS Sportscoupe (CL203)C 200 CGI Kompressor (203.743)2003-032008-051796
MERCEDES-BENZSPRINTER 3,5-t Bus (906)316 LGT2008-091796
MERCEDES-BENZE-CLASS T-Model (S211)E 200 T Kompressor (211.242)2003-032009-071796
SMARTCABRIO (450)0.6 (S1OLA1, 450.441, 450.442, 450.443)2000-032004-01599
MERCEDES-BENZCLK Convertible (A209)CLK 200 Kompressor (209.442)2003-022010-031796
SMARTCITY-COUPE (450)0.7 (450.352, 450.353)2003-012004-01698
SMARTCABRIO (450)0.7 (450.452, 450.432)2003-012004-01698
SMARTCITY-COUPE (450)0.6 (S1CLA1, 450.341)1998-072004-01599
MERCEDES-BENZSPRINTER 3-t Platform/Chassis (906)216 (906.113, 906.213)2008-092016-051796
MERCEDES-BENZSPRINTER 3-t Bus (906)216 (906.713)2008-091796
MERCEDES-BENZSPRINTER 3,5-t Platform/Chassis (906)316 (906.133, 906.135, 906.233, 906.235)2008-091796
MERCEDES-BENZSPRINTER 3,5-t Box (906)316 (906.635, 906.633)2008-091796
MERCEDES-BENZSPRINTER 3,5-t Bus (906)316 (906.733, 906.735)2008-091796
MERCEDES-BENZC-CLASS (W203)C 200 CGI Kompressor (203.043)2003-072007-021796
MERCEDES-BENZC-CLASS Saloon (W203)C 200 CGI Kompressor (203.043)2003-072007-021796
MERCEDES-BENZSPRINTER 3,5-t Platform/Chassis (906)316 NGT (906.133, 906.135, 906.233, 906.235)2008-091796
MERCEDES-BENZC-CLASS T-Model (S203)C 200 CGI Kompressor (203.243)2003-072007-081796
MERCEDES-BENZSPRINTER 5-t Platform/Chassis (906)516 NGT (906.153, 906.155, 906.253, 906.255)2008-091796
MERCEDES-BENZSPRINTER 5-t Platform/Chassis (906)516 (906.153, 906.155, 906.253, 906.255)2008-091796
MERCEDES-BENZCLC-CLASS (CL203)CLC 180 Kompressor (203.746)2008-052011-061796
MERCEDES-BENZCLC-CLASS (CL203)CLC 200 Kompressor (203.741)2008-052011-061796
MERCEDES-BENZSLK (R171)200 Kompressor (171.445)2008-012011-021796
MERCEDES-BENZSPRINTER CLASSIC 3,5-t Box (909)311 CDI (909.632, 909.633)2013-092148
MERCEDES-BENZSPRINTER CLASSIC 4,6-t Bus (909)411 CDI (909.843)2013-092148
MERCEDES-BENZE-CLASS (W212)E 200 NGT (212.041)2011-032015-121796
MERCEDES-BENZE-CLASS Saloon (W212)E 200 NGT (212.041)2011-032015-121796
MERCEDES-BENZC-CLASS (W203)C 230 Kompressor (203.040)2004-022007-021796
MERCEDES-BENZC-CLASS Saloon (W203)C 230 Kompressor (203.040)2004-022007-021796
MERCEDES-BENZC-CLASS T-Model (S203)C 230 Kompressor (203.240)2004-022007-081796
MERCEDES-BENZSLK (R171)200 Kompressor (171.442)2004-032011-021795
SMARTFORTWO Cabrio (450)0.62004-012006-12599
MERCEDES-BENZE-CLASS (W211)E 200 NGT (211.042)2004-032008-121796
MERCEDES-BENZE-CLASS Saloon (W211)E 200 NGT (211.042)2004-032008-121796
SMARTFORTWO Coupe (450)0.6 (450.332)2004-012007-02599
SMARTROADSTER Coupe (452)0.7 Brabus (452.337)2003-122005-11698
MERCEDES-BENZA-CLASS (W169)A 200 TURBO (169.034, 169.334)2005-092012-062034
MERCEDES-BENZA-CLASS MONOCAB (W169)A 200 TURBO (169.034, 169.334)2005-092012-062034
MERCEDES-BENZE-CLASS (W211)E 200 Kompressor (211.041)2006-042008-121796
MERCEDES-BENZE-CLASS Saloon (W211)E 200 Kompressor (211.041)2006-042008-121796
MERCEDES-BENZE-CLASS T-Model (S211)E 200 Kompressor (211.241)2006-042009-071796
SMARTCITY-COUPE (450)0.6 (450.352, 450.353)2001-012004-01599
SMARTCABRIO (450)0.6 (S1OLD2, 450.452)2001-012004-01599
SMARTFORTWO Coupe (450)0.7 (450.330)2004-012007-01698
SMARTFORTWO Coupe (450)0.7 (450.352, 450.332)2004-012007-01698
SMARTFORTWO Coupe (450)0.7 (450.333)2004-012007-01698
SMARTFORTWO Cabrio (450)0.7 (450.433)2004-012007-01698
MERCEDES-BENZC-CLASS (W204)C 180 Kompressor (204.044, 204.045)2008-012014-011597
MERCEDES-BENZC-CLASS Saloon (W204)C 180 Kompressor (204.044, 204.045)2008-012014-011597
MERCEDES-BENZC-CLASS T-Model (S204)C 180 Kompressor (204.245)2008-012014-081597

Engine List

MakeEngine CodekWHPValvesCylindersAdditional Description
MERCEDES-BENZM 271.942 125170164
MERCEDES-BENZM 271.940 120163164
MERCEDES-BENZM 271.941 120163164
MERCEDES-BENZM 271.944 120163164
MERCEDES-BENZM 271.946 105143164
MERCEDES-BENZM 271.948 141192164
MERCEDES-BENZM 266.920 709584
MERCEDES-BENZM 266.940 8511684
MERCEDES-BENZM 266.960 8511684
MERCEDES-BENZM 266.980 14219384
MERCEDES-BENZM 271.921 90122164
MERCEDES-BENZM 271.952 115156164
MERCEDES-BENZM 271.950 120163164
MERCEDES-BENZM 271.955 135184164
MERCEDES-BENZM 271.954 135184164
SMARTM 160.921 456163
MERCEDES-BENZM 271.956 135184164
SMARTM 160 E6AL B04 334563
SMARTM 160 E6AL B05 456163
MERCEDES-BENZM 271.910 105143164M 271 E 16 ML
MERCEDES-BENZM 271.911 95129164M 271 E 16 ML
MERCEDES-BENZM 271.957 120163164
MERCEDES-BENZM 271.951 115156164
MERCEDES-BENZM 271.958 120163164
SMARTM 160.920 334563
SMARTM 160.910 334563
SMARTM 160.923 7410163
SMARTM 160.922 456163
MERCEDES-BENZOM 646.701 80109164

Postage Information

Ecomomy Post Shipping takes up from 7 to 15 business days to deliver in Europe and 12 – 31 business days to America or Australia.
Standard Post Shipping with tracking number, delivery time usually takes 4 – 7 business days in Europe.
Express Post Delivery is available by DHL. The estimated delivery time is 1 – 3 business days in Europe and 3 – 6 business days worldwide.
Attention all ! You can use YMM compatibility chart, but we want to pay your attention, that it was made as a general guide only. If you have doubts, questions regarding fitment or any other requests, please, contact Elart tech support for assistance. Strictly important to provide VIN code and detailed car information with your request since there can be different options for your car specific tech characteristics

The VIN (17-character number (digits and capital letters) can be found by looking at the dashboard on the driver's side of the vehicle or on the driver's side door and look at the door post .

NOTE

If order destination location (products will be dispatched to) is declared as "distant location" by the shipping service provider, we can contact you for additional fixed 10 GBP fee charge. (DHL RULES)

SHIPPING INFORMATION

Item in your order will be dispatched to address that you filed on eBay while check out. If we dispatched your item to your old/invalid address or it returns back as unclaimed in its original conditions, we can offer reshipment to you.

  • - We do not ship to APO/FPO/PO Boxes or military address.
  • - Most of items to US customers will be shipped by TNT, DHL, FedEx, Standard Post, EMS (with delivery confirmation/tracking number); Europe and other international orders - TNT, DHL, FedEx, Standard Post, EMS, DPD etc.
  • - Packages sent by courier require signature.
  • - We will combine shipping cost on Multi item - Purchases. If shipping cost to your region is not indicated, please, contact us for further instruction.
  • - Kindly pay your attention, that not all delivery methods are available in some regions. Its may require a minimum surcharge for shipping by courier.
  • - Shipping time during holidays may take longer than normally.
  • - International customers outside Europe Union are responsible for all customs, duties, taxes and brokerage fees to be paid to the courier or government. If you need our assistance, please let us to know.
  • - There are no any customs, duties, taxes or brokerage fees for customers in Europe Union
  • - The company keeps the right to change or modify shipping method if there are circumstances that does not depend on company, for example: the war, conflicting country, extra heavy order, hard to reach location for the couriers and so on.
  • - If you see that the package that courier tries to deliver is damaged, please fill up the claim form or do not accept it. NOTIFY US right away, we will arrange a replacement/reimburse your order A.S.A.P.

Postage Information

Economy Post Shipping takes up from 7 to 15 business days to deliver in Europe and 12 – 31 business days to America or Australia.
Standard Post Shipping with tracking number, delivery time usually takes 4 – 7 business days in Europe.
Express Post Delivery is available by DHL. The estimated delivery time is 1 – 3 business days in Europe and 3 – 6 business days worldwide.
RETURNS
  • - All returns must be pre-approved by eBay messaging system before you ship any item back to us.
  • - We will gladly accept your return within 30 days of purchase.
  • - Items must be returned in new unused condition, without signs of installation and must contain all original materials (if included).
  • - All returned items will be tested before refunds are given.
  • - Shipping costs are non-refundable, unless the item is defective.
  • - We do not accept to cover return shipping cost using reasons: doesn't fit, doesn't match description or photos, doesn't work or defective, if before purchase you do not ask us to check item compatibility by sending car VIN (chassis number)
  • - Returns should be packed in outer shipping carton to avoid defacing the original box/packing of the product.
  • - Items returned in damaged condition will not be accepted.
  • - Items that are sent in vacum or lubricated film cannot be opened if the retuns is issued.
  • - Non-returnable orders:
    • 1. Custom or special orders
    • 2. Disassembled items
FEEDBACK
  • Once we have received your order, a positive feedback will be automatically sent to you.
  • Please let us to know if you have not received our feedback, we will give feedback manually.
  • We would also greatly appreciate if you leave us a positive feedback with 5 stars rating.
  • If you feel that we deserve a neutral or negative feedback, please, CONTACT US before leaving any feedback, give us a chance to make things right and leave your impression most positive!
To make your online shopping experience as easy as possible, we have a customer support team ready to help you find the right part for your car, or to help you with any other questions or concerns. Please feel free to call us between the hours of 8:00am-5:00pm (+2 GMT) - Monday - Friday Or email us at any time via eBay messages, Skype, Instagram, Facebook or contacts provided in ''contact section'', and we will get back to you as soon as possible, but definitely within 24 hours (Except Lithuanian and Global holidays) As our main aim is perfect customer service.