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Product Description
Bank transfer and all major credit cards through Paypal.
If you are making a bank transfer, please leave your exact eBay username as reference. Otherwise, your payment will not be identified and cleared.
All items are dispatched from our warehouse in Sydney, Australia.
Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option.
Please pay attention to shipping exclusions and enter the postcode of your delivery address in the ‘Postage and Payments’ section of the listing. Applicable postage and handling fees will be displayed.
Shipping fees include postage and handling fees. If you have selected registered post, tracking numbers will be provided via eBay when your order is dispatched.
We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
Some products may be dispatched in more than one carton.
We currently dispatch only to addresses within Australia.
We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.
Buyers must agree with the above postage and handling terms before purchase.
Appropriate feedback will be given after transaction is completed and buyer has left feedback for us. If problems do arise, please contact us prior leaving feedback, we will try our best to resovle any issues.
Pleae contact us first before leaving NEGATIVE feedback, we belive all problems and concerns can be solved with communication. Please email us of your concerns so these may be sorted out before leaving feedback, negative feedback does not solve a problem, communication and outstanding relationships do.
We are open and honest in the way we operate our business and proudly lay claim to having Australia's No. 1 e-commerce customer service team at work around the clock to make sure your product arrives in great condition and on time. Another bonus is that our friendly team is located right here in Melbourne, so there is no overseas dialing or auto-response set up. We can simply guarantee that every issue of yours will be addressed by us, in a matter of hours not days.
Our online shop is open 24 hours a day, seven days a week, so you can make your purchase whenever you want or are in need of a product. Make sure you don't miss out on the best bargains around with boomt. We pride ourselves on offering the best possible customer service and after sales expertise, so that any emails, phone calls or enquiries will be responded to within the same business day.
