Contact Us:
If you have any questions, please contact us via eBay message. We usually respond within 24 hours on weekdays.
After-Sales Guarantee:
We will provide you with professional after-sales service. Please do not open returns or disputes or negative reviews on eBay.
If you have any questions, such as: not receiving the goods on time, the received goods are damaged, the received goods are missing parts, etc., please contact us via eBay message directly, and we will Reply to you within 24 hours on working days. Rest assured, we'll be able to handle issues and provide you with assurance faster than eBay. Thank you very much for your cooperation.
Feedback:
Customer satisfaction is very important to us.
If you have any problem with your order, please contact us first and we will do our best to make you satisfied,
Please do not leave a negative feedback before we resolve your problem.We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
Product Warranty:
This product comes with a 12-month limited warranty, applicable from the date of purchase.
Please note that the warranty does not cover the following:
1.Purchases from non-authorized sellers or distributors.
2.Damage resulting from fire,moisture,physical shock,and other improper use of the lamp after its purchase.
3. Modification and/or dismantling of the lamp-unit which compromises its functioning in any way.
Return Policy:
Return days: 30 days
Refund methods: Money Back or Exchange
Return shipping charges borne by who:
Sellers bear shipping costs : for example, product quality problems, and so on.
Buyer bear shipping costs: for example, buyers are no longer needed or do not like the product.
Shipping:
We will handle your order within 24 hours after we received the payment, orders during weekends or holidays will be handled the next business day.
Most orders will be shipped within 24 hours during weekdays via UPS/USPS/FedEx. We do not ship on weekends or various national holidays.
Normally it takes 2-7 working days to deliver, if there is any question, please feel free to contact us via eBay message, we will try our best to help.