eBay

WINTER LIVE GUARANTEE POLICY

Selected the faster shipping method (Priority Mail) and snails will be guaranteed live arrival (refunds for any DOA
For free shipping option, live arrival Guarantee will only be honored if requested that we mark the package for pick up at your local post office

Items delivered DOA will only be refunded if:

1. We are messaged immediately after the tracking shows delivered.
2. Provided pictures of the items in their packaging.

Mystery snails. The snails ship between medium to large size (size of a marble) and can grow up to 3 inches in diameter. Mystery snails consume algae in tanks.