Buyer Pays Return Postage!

On the rare occasion that items are damaged in the post, please contact me on receipt of the item.

 I will need photo evidence of the damage or the fault, in order for the issue to be resolved.

I cannot accept returns on opened items, as they are not re-sell-able
Return postage cannot be paid for items returned, except where an item is faulty, in some cases a prepaid postage label is sent to you to return the goods.

feedback is important

Please message me first with any queries before leaving negative feedback.
 All problems can be resolved. 

Human error can occasionally occur, as an issue with Royal Mail which is out of my control once I have posted your order. 

All inquiries will be resolved for you.
 If the item(s) are mishandled, physically damaged, or distorted in any form other than the original factory condition refund/exchange will be canceled. 
All faulty items must be reported to us within 2 or have any queries, please feel free to contact us. 

We will respond to you as soon as possible.