We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Payment | - We accept PayPal and only ship to a confirmed address. - We accept E-Check through PayPal, Will ship after checks clears. - Checkout is expected within 3 days of auction close and payment within 4 days. - Unpaid auction wins will be forfeited after 4 days. |
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| Shipping | All orders will be shipped out the next business day after the order has been received. We ship same or next day via USPS/UPS /FEDEX . * If you have any questions please feel free to contact us. Thank you for your interest. |
| Return & Refund | - Any problem has to be reported within seven days of receive. - No refund on shipping charges. - We will accept returns for items that were posted with incorrect information and/or wrong item shipped. - Buyer is responsible for any return shipping costs with insurance. - RMA is required for all returns; please email us with any problems. - All sales are final (SOLD AS-IS: NO exchange or returns). - Any item returned for warranty must be returned in the same condition that it was received. |
| Feedback | Positive Feedback is left for Buyers once you have received your merchandise and let us know you are happy with the transaction by leaving us positive feedback. Please do not leave negative or neutral feedback without giving us the opportunity to remedy the situation first if you are displeased with our transaction. We cannot fix situations we are unaware of. We make every effort to provide outstanding products and service but we are only human and sometimes things go wrong. We appreciate your patience and opportunity to correct a situation if that happens. |