eBay

PaymentCustoms & TaxationShippingReturn PolicyFeedback

Payment

Price DOES NOT include any Import Tax / Duty / VAT. We are notresponsible for any Custom Duty or Import Tax.
We only accept eBay payments indicated to Receive money.
Please make payment within 3 days from the date of purchase. We reserve the right to cancel the bid and relist the item.
If you have any inquiries, please contact us before bidding/transacting.

Customs & Taxation

Please noted that Import Taxes/ Europe (Ioss tax)/ VAT are notincludedin the item price.
Please check with your country’s customs office before purchasing.
If buyer rejects the package due to Duty or Import Tax, we reserve the right to charge all shipping costs and 5% (of total price) handling fee.

Shipping

Orders will be processed within 1-3 business days (excluding Taiwan National Holidays) and all items are shipped from Taiwan in good packaging condition.
Items are shipped by FedEx, DHL, EMS, Canada Post or Toll.
Normally items will arrive within 7-30 business days. Delivery time might vary due to some factors (custom clearance, weather conditions, etc.)
We ship your order to your eBay registered address. We are notresponsible for shipping delays due to incorrect billing information. Please make sure that your registered address is updated.
Tracking numbers will be updated to eBay. Customers can also track your packages through tracking websites:

+ FedEx: https://www.fedex.com/en-tw/home.html

+ DHL:https://www.dhl.com/en/express/tracking.html

+ EMS: https://postserv.post.gov.tw/pstmail/main_mail.html

+ Canada Post: https://www.canadapost-postescanada.ca/cpc/en?name=tgt

+ Toll: https://www.hub-ez.com/Tracking/Tracking?trackingNumber=

Please contact us immediately if your package does not arrive after 30 days. We will do our best to find solutions for you.

Return Policy

Unwanted Goods

Buyers must pay ALL shipping costs and any extra fees if the orders are cancelled not due to product problems.
We may charge up to 30% handling fee of the item's price for order cancellation/ return requests made after the package is shipped out within 30 days no matter whether the package is delivered or not.

+ If package is already received, please send back to us by the address we provide and send the tracking number to us through eBay Message.

+ If the package is not received, please reject the package when it is delivered. The package will be sent back to us when we get the information from the delivery company.

Refund

Refund will be offered after we receive the returned items and have a complete check (with no damage, missing parts, or any obvious signs of use). We have the right to not make a full refund for any of cases mentioned.
A full refund is ONLY offered when: - Order is unshipped. – Wrong item sent/ Defective items. – Package lost during delivery process (We will confirm with delivery company and resend the item; a full refund will be made if buyers are not willing to wait for the resend package).

Feedback

We strive for every transaction to be five stars!

Please let us know how we can make yours a five-star rated too! Our goal is to make sure you are 100% satisfied with your order.
When you receive your order, please take a minute to leave us positive feedback on eBay. Your feedback means a lot to us ^^
If you are not satisfied with any parts of our services or products, please contact us to allow us to correct our mistakes prior to leaving feedback. Please send us a message through eBay and let us know how we can earn your 5 stars!
If you have any questions or comments, please contact us through eBay Message from 9am to 5pm Monday - Friday. We will reply to you as soon as possible.