We ship goods to all countries of the European Union (except Denmark and Malta),

Australia, New ZealandJapan and South Korea.
For purchases from other countries not listed above, please contact us before bidding.

Excellent service and fast delivery. Here are positive feedbacks we received from our buyers.

     - We process and ship orders next or same day after purchase every day except Saturdays and Sundays.
    - We ship all products from Harrison, NJ, using USPS, UPS, DHL or Fedex at our discretion. It takes approximately 3-7 (up to 10) business days after dispatch to deliver the item within the continent United States of America.
       
        - We can ship items upon your request United Kingdom, European Union countries (except Malta, and Denmark), Australia, New Zealand, Japan and South Korea. Please contact us before purchasing items. It takes about 5-14 days for items to be delivered to certain countries. For some countries like Australia, New Zealand and South Korea Additional 3-5 days may be required for item delivery.
    - If the item is not received within 7 days, we will provide a delivery confirmation number or tracking number upon your request and try to help resolve any delivery issues.
       
    - We are unable to ship the items to the addresses temporarily occupied by the customers i.e. hotels, motels, resorts and inns.
     These charges are the responsibility of the buyer. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
       
       
       
           

  

Return and Warranty Policy

The warranty period is specified in the product description. If the warranty period is 200 days, unless otherwise stated in the product description. This guarantee is not transferrable. It only applies to direct customers upon presentation of the proof of purchase, ie the original invoice. Seller's maximum liability is limited to the purchase price of the product sold by HQRP-US. HQRP-US shall not be liable for any punitive, consequential or special damages for personal injury or property damage or any other loss or injury under any circumstances (including lost profits) other than replacement or refund of the purchase price of a defective product.
Please see the link below for the full return and warranty policy

https://stores.ebay.com/HQRP-USA/Terms-and-Policies.html

opening hours
Our company hours of operation are: 10:00am - 5:00pm EST, Monday - Friday. We will answer your letter during these working hours.
Generally we reply to emails within 24 hours (except weekends), however we reserve the right to reply to emails within 48 hours.
   
Locations and Taxes

- New Jersey residents please add 6.625%, PA residents please add 6.000% and Florida
- If you are a company and/or a reseller, please provide us with a reseller certificate before purchasing.

We only accept PayPal as a payment method. You can use major credit and debit cards through . pay PayPal .
Please pay for the product within 4 days after completing the purchase. As per eBay policy, we report all unpaid purchases.
·we reserve the right not to send the orders to addresses not confirmed or yours PayPal Account without protection. Please inquire before bidding.

·Everything Sales are final so don't hesitate to ask questions BEFORE bidding.