BATTLESTAR GALACTICA
This
prop was acquired by the production for use in the above titled production.
Dimensions: various
Authenticity: These items were all acquired
from the production through their asset distribution network, and are authentic
pieces used in making the show. All items are supplied with a numbered, signed,
and stamped Propabilia COA. The COA states that the item was used in the titled
production.
DIRECT SALES - Shipping and Customer Service
Shipping: We ship daily.
The
total cost for shipping includes $10 fee per item. eBay calls this fee
'handling'. This is our standard selling fee on all of the platforms that we
sell on. We consider this $10 fee very fair as it does not 100% cover all of the
expenses associated with getting these items to you, which include: (i)
obtaining (ii) transferring, (iii) storing, (iv) analyzing screen captures, (v)
COA'ing, (vi) selling, (vii) boxing, labeling, and packing your treasure
(please remember that some boxes cost us double this amount alone), (viii)
marking your package 'Do Not Forward', (ix) marking your shipment signature
required (a $3 fee alone), and (x) insurance coverage against loss or damage.
Each
and every order will be shipped in its own shipment.
We
do not combine the handling fee of orders for paid orders. We will combine
shipping for items left in the shopping cart and an invoice request sent for
orders purchased on the same day, but you must wait for us to invoice you for
that days purchases. This service is not available for irregularly shaped
pieces that are not safe to ship together.
We
do not ship to addresses with forwarded mail. Every box we ship is marked 'DO
NOT forward - return to sender'.
We
charge actual USPS shipping together with our handling fee. Please do not
message us with debates about shipping costs, our policies are written out
above and are comprehensively explained such that we do not wish to discuss
this policy at all.
Shipping Delays: We have no control over the
United States Postal System (USPS). Likewise we have zero control over customs
delays. Once an item leaves and is in
the USPS system it may or may not get scanned until delivery. We require a full
month in the system before we consider the item lost. If lost the buyer is
covered by eBay’s money back guarantee. In the event of lost and unrecoverable
merchandise we reserve the right to not sell to you as we do not wish to go out
of business.
Customer Service and Questions: We will
reply to eBay questions through the eBay messenger system. Our contact details
are also through an online search.
Please
talk to us before opening a case for item not received or wrong item. We do not
appreciate customers opening cases without talking to us first so that we can
remedy the problem immediately.
Feedback: We leave automatic positive feedback
to all of our customers. We do not appreciate negative feedback of any kind. Talk
to us first, if you do not talk to us before issuing a negative feedback in
order to try and fix the issue, we will not want your business and will ban you
from buying from us.
Bid Cancellations: Please do not ask us to cancel
bids, this is the bidder’s responsibility and very time consuming for us when
we would rather be serving our customers.
Thank you: Thank you so much for supporting
our business. We appreciate every sale on eBay and hope you will visit us
again.