Payment
* We accept payment by PayPal only !
* Payment should be completed within 7 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction.
* If you can not pay in time, please contact us.
* ECHECK from PayPal will only be processed once the payment clears.
* All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.
* Your order will be usually shipped out the same or next business days once the payment is made and cleared.(Except weekends and statutory holidays)
* If you need to specify the color or other information for the items you purchased, please contact us directly with item # and your eBay ID.
Shipping
* All items will be checked before packing. All items are new and of high quality.
* Item will be sent to buyer's Ebay shipping address ONLY, so please CONFIRM your available address on Ebay before pay through paypal,But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
Shipping Method
* The items will be shipped by Fast Post , It will take 10-20 working days from shipment date.
Shiping Time
* All items will be posted to you within 3 working day (on the weekdays - Monday to Friday) t
* Delivery time is about 14-28 business days and it may take up to 8 weeks to some European countries and
* South American countries due to strict custom inspection. We ship worldwide.
* Shipping fee include packing, warehouse, distribution, order handling and processing costs.We offer combined shipping discount on Shipping & Handling.
* Please note that some countries will have custom duty or tax for certain items.It is the buyer's responsibility to pay all endued custom duty or tax.
Returns
* 30 day Money-Back Guarantee
* We are committed to give you the best customer service possible. If for any reason you are dissatisfied with a purchase, please contact us and we'll assist you with a prompt solution. We'd like to settle any problem in a friendly manner.
* We want to make sure you are happy with our item. If for any reason you wish to return the item, contact us within 14 days from the delivery date and we will give you a full refund or exchange. Only unused,original condition item can be qualified for a return. Buyer is responsible for return shipping fee. Please contact us to get a RMA number BEFORE sending out your return. Goods without RMA number will NOT be accepted. Please write the RMA number on the returning package.
* We will not be liable to customer for any damages beyond the amount of money that customer has actually paid us.
Contact Us
* Please use the "Ask a Question" from above to contact us.
* Any problem, complaint or suggestion happened during transaction, please contact us before leaving Low Feedback or eBay return/case/Paypal case. We are committed to resolve all issues in a friendly and satisfactory manner.
* We will solve your problem during working time (except weekends and public holidays). Thank you!
* Please contact us through eBay link if you have any questions. We will reply you within 24- 48 hours. Please check you spam mail if no response for 48 hours.
Feedback
* Please contact us with any questions or concerns. We will reply to messages within 2 business days. Emails, which are received during the weekend, will be replied on Monday. If you do not received a response in expected time period from us, please check your junk or spam mail.
* If you are happy with our item and service, please do leave us positive feedback and 5 star rate. Please DO contact us before leaving Neutral or Negative feedback. We thank you for your effort to make this sale and purchase experience a happy one!
