Our policy 

Prowiz Electronic Terms:  

All products will have a warranty sticker.

Once removed, it will void your warranty.

Please do not remove the sticker.

 Shipping Terms:

All orders ship with tracking within one business day of payment. Your order placed on Friday will ship on Monday. Holidays are excluded.

Please excuse any expected delays.

We do not ship internationally or to Alaska, Hawaii & other U.S. Territories.

 Fraud Prevention:

The listed item's serial number and bar code will be in our inventory list.

If the item is being returned to us and the serial number or bar code, 

WE SHIP WITHIN 24HRS. ORDER PLACED BY 2:00 PM CENTRAL TIME WILL GO THAT SAME DAY!!

does not match,

You will not be provided a Refund.

You must send a prepaid return shipping label to get your item back.

This is for fraud prevention for our shoppers so they may shop with peace of mind.

Returns:

All our items come with a 30 days money-back guarantee.

All returned items must be in the same item and condition as you received them.

Our generous return policy does not cover customer damage.

 We offer Free returns only:

If the items being returned are not in the same condition in which it was received,

with any parts missing or unwanted, or unneeded item,

We can deduct up to 50% from the refund portion to cover the loss of value. 

The process will take from 3-5 business days for the transaction.

To appear longer during the holidays.

 Satisfaction - Hours of Operation:

Customer satisfaction is our top priority.

Please contact us with any questions or concerns.

Monday through Friday: 9 AM to 5 PM, Eastern Standard Time

Closed on Saturday, Sunday, and all major USA holidays.

Our Commitment:

We stand for excellent quality, savings, and service.

Our goal is to earn your five-star rating.

Thank You for your business

Prowiz Electronic