SHIPPING

·       Ship to worldwide

·       We will ship your item within 1-5 working days 

·       Normally it takes 4 to 7 working days for delivery on all international order (Express which use DHL Express)

·       If your item not  arrive within the time frame, please contact us via ebay message. 

·       The item will be ship with tracking number. 

·       Proof of shipment will be kept for future reference 

·       Your item will be packing properly to avoid any damage 

·       We accept all credit card 

·       If you have any problem with the order, do contact us first via ebay message. We will solve the problem as soon as possible 

·       *Additional fees will be charge if located in REMOTE AREA. For further information, feel free to contact us. 

·        For holiday period (examples: Christmas, Chinese New Year, etc.), shipping will take a little longer time to reach. 

 

SHIPPING COST INCLUDES

·       Bubble wrap

·       Tracking number

PAYMENT

·       We only accept payment via eBay managed Payment and all major credit cards (VISA, MasterCard, American Express, Google Pay and Discover).

·       Payment must be received within 3 business days.

·       Product will only ship to COMFIRMED ADDRESS payments via eBay’s Manage Payment.

·       We reserve the right to cancel your order if it does not pass verification or seems fraudulent/suspicious.

RETURN POLICY

·       30 days money back, buyers pay return shipping.

·       We will refund the item if it was damaged/faulty or wrong item, please provide us with a photo or video proof.

·       If you wish to return for any other reason apart from damage during delivery or wrong item sent, please return to us with the original unused and unopened packaging.

·       Buyer shall bear the return shipping charges, and once the item reaches us; we will arrange the refund to you.

·       All OPENED items cannot be returned or refunded.

OTHER

Taxes:

·       Customs, Duties, Taxes and Import Fees

·       International customers may be subject to import duties and taxes or brokerage fees, which are responsibility of the buyer when collect items during time of delivery.

CUSTOMER SERVICE

·       Please give us opportunity to resolve any problem.  If you have any problems with your purchase, shipment, return/exchange, or any others. We understand the concerns and frustrations you might have, and we will try our best to resolve the issues.

·       Please e-mail us and let us resolve the problem before leaving us negative feedback or low DSR scores. Our customer service support team is here to ensure that you are satisfied with our services.

FEEDBACK

·       We greatly appreciate your 5 STAR positive feedback and product ratings when you receive your purchase, and we will do the same for you.

·       Negative feedback is last option, kindly contact us to solve any issues.

 Please contact us if you require any information.

 

We can be contacted at any time through eBay massages if you have any questions, comments, or product requests. We will respond to you within 12 hours and do our best to help you out! We encourage our customers with any questions or concerns before you make any purchase! We ensure your satisfaction!

 

If you’re happy with the purchase, please leave us positive feedback.

Thank you and have a nice day! J