1.Please confirm the address before finish the payment. Once your payment is completed, we couldn't accept any changes of your order, because the delivery system doesn't allow us to change it.
2.Please open the package to check the item before you sign for the parcel,if you found any problems just reject it directly.
3.Some big items will be separated into a few boxes.If you only receive some parts of the item,please wait patiently and contact us.
4.If you want the product can be sent on a specific day , please contact the logistics providers directly.
5.Your product may be placed at your door or in the courtyard , please check it in time to avoid missing the parcel .If you still can't find it ,please contact us or logistic provider timely.
6.We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
7.If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.
8.Buyers must agree with the above postage and handling terms before purchase.
9.Deliveries are automatically labelled as "Authority to Leave", which means that they do not require a signature. No redelivery service, card left and you need to collect them yourselves. If you need DFE to deliver again, then you need to pay for it.
10.Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to.Orders with no shipment service will be cancelled and fully refunded.Please understand!
11.We are sorry that the logistics carrier does not allow us to cancel the order in transit after we have dispatched the item for you. So if you don't want to keep the item, please send it back to our warehouse after you receive it. After receiving the item, we will give you the full refund asap.