First Class service is used for International shipments weighing less than 4lbs. First Class mail

can take up to 12 weeks for delivery to some locations. This is very rare, but it does happen. Priority Service is available upon request at an additional fee. We understand your frustration when dealing with custom inspections; however, keep in mind that we ship immediately to ensure that your package gets in the system as quickly as possible. We provide you with your custom label ID number to assure you that we have your package in the system. However, this does NOT allow you to watch its status along the way. This ID label number WILL update the system that your package HAS BEEN DELIVERED to you. It will NOT let you know if your package is being held at customs for inspection/duties. Once your package has been dropped, it is out of our control to help in locating it or giving you any kind of update that you, yourself cannot see in the system. We wish this were not so, but it is the way the delivery system between countries operates. We cannot be responsible for items held up at customs nor for duties/taxes charged by your country for your item.

We cannot be responsible for items lost/damaged while in transit after shipping nor for manufacturer's defects! We reserve the right to request additional funds other than what is quoted within the auction only when necessary to get your item(s) to your location. However, rest assured, we've yet to run across this! We reserve the right to deny shipment to locations that we've deemed difficult to deliver to!