• Our company is specialized in furniture, daily necessities, home, garden, outdoor accessories for more than 5 years. We believe that it is our vision and mission to provide innovative products with best service and competitive price to satisfy you. Our goal is to make sure that you can find exactly what you are looking for and make it easy for you to place your orders.

•  We offer a variety of secure payment options. Please remember to provide a valid telephone number, email address and your current address when placing your order on eBay. The parcel service requires this information to notify you about the delivery.

• We aim to process your order within 2 working days once we receive clear payment confirmation. 
• Tracking details (if available) for your item will be available or email to you once the item has been dispatch.
• Before confirming an order, please ensure your delivery address is correct and contact number. We are unable to change this address for your own safety once the order has been placed.
• Fast order processing is one of our core competencies. Articles that are on stock are dispatched immediately. 
• In unforeseen circumstances if there are delays to your shipment, although we will try to inform you in time but hold no obligation towards any direct or indirect loss that may occur.

• If any item is found to be missing parts or damaged please contact us via the "Contact Seller" option within 14 days of delivery so that we can provide you with the details on how to resolve your issue.
• You can return unused items to us by contacting us within 30 days of delivery. Please contact us using the “contact seller” option for important information, before attempting to return the goods.
• Please do not ship any goods to any address without our authorisation as it might lead to you not receiving your refund. [Please do not initiate a return without our authorisation as this could result in a delay in issuing your refund.
• Money back: This item can be returned in its original condition for a full refund within 30 days of receipt.
• Replacement: We will send you a replacement without extra charger, or offer refund after we receive the incorrect, faulty or damaged item. Any situations, please contact us firstly, we will find the best way to solve your problem.

 

• If you have any questions, please feel free to contact us. It might have some delay of reply on weekend. Don't worry, We will respond soon on working days.
• If you are satisfied with our service, please leave us a Positive Feedback, and we will do the same for you.
• Please do not leave negative feedback, as it will affect us seriously. Any situations, please contact us firstly, we believe that good communications will solve the problem.

• Does my item come with a warranty period?

       All of our products come with a 1 month’ warranty. 

• My item has reached me damaged/faulty/missing parts, what should I do now?

       In this unlikely event, we advise all customers that any issues must be communicated within 14 working days of the delivery taking place. Please CONTACT US at your earliest convenience by using the contact seller option.

      To ensure quick resolution, please attach photos and part numbers (if applicable) on first contact. This can be done using the "attach photos" tab located underneath the message box]

      We aim to respond to all emails within 24 hours and will do all we can to resolve any issues as efficiently as possible.