We will post to your ebay address,so please make sure your ebay address was correct! if anything wrong,please contact me to correct it before package shipped.

Ship To USA:

Economy shipping (0.99-4.9$): 11-27 days for delivery without tracking number. Shipping .

Epacket shipping (＞4.9$): 7~15 days for delivery with tracking number.

Expedited shipping (+$30): 3~7 days for delivery with tracking number.

Ship To worldwide:

Economy shipping (0-16$) : 18~38 days for delivery without tracking number.

Standard shipping （≥16$）: 15~35 days for delivery with tracking number.

Expedited shipping (+30$): 3~7 days for delivery with tracking number.

Note:

The delivery time was for Reference only. The shipping might delay because of the Busy shipping, Holiday, Bad weather or force majeure etc.
Our price dose not include taxes,VAT,or other hidden charges.So as a buyer,it is your duty to pay the tax when you make an order from abroad.
(most of time the customs won't charge taxes cause it was small package, but if you purchase a big package, please make sure your local customs policy before puchase,thanks).

We accept payment via paypal only!

Payment is due 10 days after winning the auction or place the order,If you change your mind or something happened make you can not finish the payment,please contact me for cancel.

If order didn't get paid after 14 days,and didn't message for cancel, the system will file the unpaid case. Because no matter you pay or not, ebay always charge fee from us,  file the unpaid case was the only way we can get the fee back ,please understand.

Return & Refund

Please contact us to request a return/replace/refund authorization.It will be best if you use ebay message to contact me.

Return Policy: 

1, Return and replacement request is available only the requests within 30 days after parcel received.

2, Returning the item as the same condition as received.

3, Please add a paper with your ebay ID into the return package ,So I can process it soon.

Situation and solution

Defectives---Please contact us and provide a photo of the defective part. After situation confirmed,we will offer you refund/return/replacement according to the situation

Not as Described---Please contact us and provide a photo of the wrong part. After situation confirmed,we will offer you refund/return/replacement according to the situation

Not Received---Please undersatnding shipping on the way was out of our control ,because of the busy shipping season,holidays,bad weather or force majeure etc. It may be delay for days. But if it took too much time and not deliveried, Please message me, I will offer you solution for it.

Working time:

Chinese time(Eastern eight zones):Monday to Saturday,8:30 am to 6:30 pm.

We do not work on chinese legal holiday.

Message reply:

We will reply all messages within 12 hours of business time.

Contact us

Please contact us via ebay message, it was the best way for both you and us to solve problems.

Any questions or anything you need, please feel free to contact me.

About Beads

There may be a slight discrepancy in size of approximately 0-0.5mm.  Also, the color may vary ever so slightly because each batch of beads cannot be exactly identical.

Feedbacks

Please don't leave neutral or negative feedbacks to me before you contact me. All problems can be solve with good communications. Positive feedback was important for me,and I am willing to solve problems for all my customers.

After the package deliveried, and you are satisfy with it, please leave a positive feedbacks to me, it will be great helpful to me.Thanks