All sales are final. Return and Exchange can only be issued on defective item or wrong item shipped.

We will reply you any questions ASAP, If no response within 24 Hours, please check the spam in your mail box.

Our business hours are from Monday - Friday / 9:00AM - 6:00PM.(GMT+8)Thanks!!!

We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem you have.

- Order will be dispatched within 2 business days after payment confirmed,(- Business days do not include Saturdays, Sundays and Public Holidays.)

- Please verify your delivery address during checkout. We are not responsible for any wrong or undeliverable addresses.

- We cannot update the shipping address or re-direct order once your order have been processed or shipped.

- Import duties, taxes and charges are not included in the item price or the shipping charges. Buyer is responsible to pay if being charged by custom. 

We will contact you and refund you within 2 working days if supply cannot meet the demand, our products sold out completely when produced, since for the peaking season.:(also will offer 5% OFF discount for other items.

Sometimes international delivery is highly depended on the Courier Company. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.

Note: If the shipping delay by peaking season, please kindly wait for more 2-5working days:) your kindness and patience would be highly appreciated!!!

- All returns must be returned with tracking number. 

- Customer is responsible for the return shipping cost unless we sent wrong and defective items. 

- After we received your return and check, we will refund to you by PayPal. 

- All postage fee cannot be refunded.

- We need 5-10 business days for checking your returns. Please be patience. 

- Once you received the defective or broken items, please contact us immediately. 

- Do not discard the box label, shipping label, packing slip or broken/defective items. Please take photos and inbox us with your order number and eBay item ID within 48 days. Our customer service Team will contact you as soon as possible.

We maintain high standards of excellence and  strive for 100% customer satisfaction! Feedback is very important to us. We request that contact us immediately BEFORE giving us neutral  or negative  feedback, so that we could Satisfy your concerns.

We'll leave you positive feedback after receiving your payment and we sincerely hope that you could leave us a positive comment as well as FULL DSR Scores.