Product Overview
* ITEM DESCRIPTION:
Please ALWAYS refer to the item descriptions on this page for the most UP-TO-DATE INFORMATION ABOUT THE PRODUCT; Paper instructions in the package you receive are sometimes not the latest update !
* PayPal
* Email invoice (invoice sent into your EMAIL ADDRESS for payment via bank card or PayPal account)
* Bank payment (please CONTACT US to ask for our bank details)
UK Buyers: Please note delivery is UNAVAILABLE for the following post codes: GY, JE & AB.
We will have your order shipped out within 24 hours on the day of purchase
* We do NOT accept local pick-up or third party carrier collection.
* If you request the TRACKING NUMBER of your parcel, please contact us in 2 WORKING DAYS AFTER DISPATCH when we are able to have this information available.
* Please kindly understand 'Expected Delivery Time' is eBay's automatic calculation under the IDEAL SITUATION; When occasionally there is a delay due to unusual situation, please let us know and we will try our best to solve your problem ASAP.
* Delay of delivery & loss of parcel: Most couriers class an item lost after 15 WORKING DAYS for the UK mail or 25 WORKING DAYS for the INTERNATIONAL mail, therefore we can only send a replacement out after that date.
* Please note our P&P charge is not for postage only; it includes charges & fees for packing, packing material, storage, distribution and postage.
* Discount of P&P charge is available on all COMBINED purchases except for free P&P items. Please contact us for details.
* Please note there might be some limits for delivery to certain addresses. Please read the part ‘NOTES BEFORE PURCHASE’ for more details.
* Please note import duties, customs fees, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.
* Please note we do not mark merchandise values below value or mark items as 'gifts'.
* If you are not at the delivery address when your parcel arrives, the postman should leave a calling card with information for you to arrange collection or re-delivery. If you do not collect or arrange re-delivery of your parcel/s within the post office's specified timeframe, the parcel will be returned to us. If this happens then you will have to re-pay P&P cost for us to re-send the item to you.
By placing an order from us, you indicate that you have read and agreed to the following return policies and conditions:
Notes
Please note that Do not return the item before contacting us. Any returns have to include a return authorization number provided for us
Item Defect: 30-Day Replacement or Refund
If you return an item because it is damaged, or due to being sent the wrong item, we may request electronic photographic proof before you return the item to us. You can choose refund or exchange .We will check all items returned as faulty. In the event we find no fault, we reserve the right not to refund.
Item Defect: 3-Month Warranty
When you discover an item defect or problem after 30 days of original dispatch, don’t worry – you are still under the 3-Month Warranty protection of your purchase. Please contact us to describe the conditions in full details, and valid pictures or videos are required to assist with the claim. Buyers are responsible for the shipping costs both ways. Please note damage caused by improper use or accident such as dropping will not be covered under the warranty.
30-Day No Reason Return
30 days money back, buyer pays return postage, if your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. We must be notified within 30 days of you receiving the item that you intend to return it. We are happy to refund the item providing it is returned unused, in its original packaging with all accessories. Return shipping is the responsibility of buyer
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