We only accept payment by verified PayPal accounts with a confirmed address.
Please note that when you pay by an eCheque through PayPal it can take up to 5-7 working days for it to clear, which will delay the dispatch process.

Delivery

Delivery Instructions

·         We aim to be Dispatched Same Day all items paid for before 03:30 P.M Monday to Friday.

·         Items paid for after 03:30 P.M. will go out next working day.

·         Items paid on weekends (Saturday-Sunday) and Holidays will dispatched on Next Monday or next working days

·         We only ship to the shipping address that you provided during the PayPal Checkout process.We are not responsible for any wrong or invalid shipping address.

·         All orders shipped by Royal Mail First class (unless Any Special/Next Day Delivery has been selected at the checkout)

·         Royal mail First Class Delivery time with in uk (1-3 days)

·         Royal Mail Airmail International delivery time (4-8 days)

·         All items will be dispatched within 24 hours after receiving your payment. Kindly note that items purchased on weekends and Bank Holidays will be dispatched the next working day.

Special Instructions

Delivery:

·         All items will be dispatched within 24 hours after receiving your payment. Kindly note that items purchased on weekends and Bank Holidays will be dispatched the next working day.

UK Delivery:
Following are the methods used for delivery, which will be mentioned in the listing.
First Class

·         It can take up to 1 to 3 working days, BUT NOT GUARANTEED.

Special Recorded Delivery:

·         You will have to sign for this to receive your package. It can take up to 1 working days, you will guaranteed next Working day Before 1 pm

Ireland & Europe Royal Airmail

·         3-5 working days, BUT NOT GUARANTEED.

We will only send replacement items once it has been confirmed lost by Royal mail. This can take up to 14 working days for UK customers and up to 30 working days for International customers. We cannot be held responsible for delays caused by Royal mail, your local postal service or by International customs inspection.

Return & Feedback

Returns:

·         We want you to be 100% happy with your purchase and offer a 30 day "no quibble" guarantee" Warranty & Returns

·         If you are not happy with the product, you can return it within 30 days as long as it is in it's original condition/packaging and unused. No questions asked.

·         Prior to returning any item. please get in touch with us so we can help you efficiently. Buyers will be responsible for the return cost. We will only be able to return or replace items that we have actually received.

Feedback

·         Customer Support & Service is our Top Priority and We aim for 100% customer satisfaction! Positive Feedback is very important to us.

·         We request that you Please contact us BEFORE you give us Neutral or Negative feedback, so that we can satisfactorily address any problem.

·         We always leave feedback and ask that you return the Favour.

CONTACT US

General Questions:

·         If you have any general questions then please contact us via eBay message service only.

·         Please allow up to 24 hours for responses. You can also contact us via eBay message service for any wholesale enquiries. Please note that we are closed on Saturday & Sundays.

·         Refund / replacement / return order enquires.

Cases:

·         We aim for 100% customer satisfaction! Please Contact us by Ebay Massege and await our reply before opening any case or return in the Resolution Centre.

Non Receipt:

·         Royal Mail themselves advise packages can take up to 14 working days to be delivered, if your item is not received in this time-frame please contact us via the 'ask seller a question tab' on the bottom of the listing page' and we will resolve your query quickly.

·         If you want to contact us for a product you have sent back to us to see whether we have received it or not, please go to the Royal Mail website to confirm whether the parcel has been delivered to our business center and then allow 48 hours after we receive it to contact you