↪️Delivery:Items are shipped from Germany or the UK. It takes 2~5 working days to receive the package.(Note: The warehouse does not ship on weekends.)
↪️Return:Items may be returned or exchanged or repaired.Please contact us if you have any questions about the item. We will actively handle after-sales<lvdianbatteryebay@163.com>.
Why Choose Us
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36V 20AH
| 48V 20AH
| 48V 40AH
|
52V 20AH
| 60V 25AH
| 72V 20AH
|
72V 40AH
|
Return Policy:
For batteries with any quality problems within one month, we can refund the money after you provide proof.
After one month we can send BMS or cells to you for repair,or you can send it back to repair as well.
All our electric bicycle batteries with high quality cells and BMS, and they will be 100% tested before shipping.
Return Program :
1. Should meet all return requirements :
a. bought the product within one month.
b. We will bear the return shipping fee if quality issues.
c. Buyer should bear the all shipping fee ( include the shipping cost to ship it out )& re-storage cost if without any quality issues.
2. Should contact for " Return Application Form " before return , sign the application form and put it in the package ( or we won't offer refund after received it , because we can't conifrm the information without the form )
3. Return package should be complete, we will check the the package after receive it .
If any products or accessories missed, we have the right of "Partial Refund" or "No Refund"
We don't supply warranty service for the following situation :
1. The battery goes over water .
2. The battery is broken man- made.
3. The cells are burnt out after using.
4. Return the battery without reason .
5. Open a case without contacting us.