Item Detail:
Gemstone: Chinese Jade (Heating)
Length: 7.28inch
Payment policy:
1, You can choose from payment methods such as credit card, debit card, or PayPal for payment.eBay accept many ways.
2, You need to complete payment within 7 days after the successful auction to avoid transaction failure.
3, If you wish we keep the items for a longer time, please contact us, we will make note and keep the item for you.
4, If you encounter payment issues, they can contact us or customer service on the eBay platform, and the eBay platform will assist in handling related disputes.
Shipping Policy:
1.Order Processing Time
We offer ePacket, DHL, and FedEx shipping services and will arrange the corresponding delivery channel based on the transportation method chosen by the customer. Orders are typically dispatched within 3-4 days, but if special orders are required from the factory, we will promptly notify the customer and provide an estimated delivery time.
2.Shipping Methods and Pricing
A. ePacket: Free. Delivery takes approximately 15-25 days.
B. DHL, FedEx: $25-35 USD. This option provides faster delivery, typically within 5-7 days. If your location is beyond the delivery range of DHL or FedEx, additional charges may be required. We will contact you promptly in this case.
Returns and Exchange Policy:
1. To ensure your shopping experience is satisfactory, you have the right to return or exchange items within 30 days of receiving the goods.
2. If the received goods are not consistent with the description, please contact us immediately. We will process your return or exchange request within 3 days.
3. If the received goods have quality problems or are damaged, please contact us immediately. We will process your return or exchange request within 3 days.
4. Please ensure that the items are in their original condition and return them in the original jewelry box.
Our work time:
Monday-Saturday (8:00AM-5:00PM Beijing Time)
About us:
Our jewelry sales service team is composed of passionate and professional members who come from different fields but share a common goal of providing the best and most professional jewelry sales services to customers. Our team members have undergone rigorous training and gained years of practical experience, possessing a deep understanding of the jewelry industry.
Our service philosophy is to put the customer at the center, with professionalism as the foundation, integrity as the principle, and innovation as the driving force. We are committed to providing customers with comprehensive and customized jewelry sales services, helping them realize their dreams and needs of purchasing jewelry.
Our service:
1. Provide professional jewelry consultation and purchasing advice, recommend the most suitable jewelry styles based on customer needs and budget;
2. Provide jewelry customization services, design and produce unique and distinctive jewelry based on customer needs and preferences;
3. Provide jewelry care and maintenance advice, guide customers on how to wear, clean, and store jewelry correctly;
Our offline store has been in business for over 30 years, successfully recommending suitable jewelry to countless customers. We hope to provide quality services to more customers through the eBay platform.
