Thank you for buying your clothing from us. We hope you will be delighted with your purchase and with the service that we provide.
We are a small family business, and we try our hardest to reach and maintain very high standards of quality and customer service for all of our clients, so if you are happy with the service we have provided to you, we would be extremely grateful if you could leave us some positive feedback.
If for any reason we have fallen below the standards you expect, please contact us before leaving feedback. This gives us a chance to rectify the situation, hopefully to your total satisfaction.
About Your Purchase
We pride ourselves on providing only the very best quality used clothing. All of our items are hand graded and checked for faults and authenticity, by our experienced team in preparation for being sold. Whether you are buying one item or a 1,000 piece job lot, we want you to be delighted with your purchase.
Our Returns Policy
We are so determined to provide the very best service in the industry that we provide a 100% NO QUIBBLE RETURN POLICY. If you are unsatisfied with your item for any reason at all, just return it to us via the eBay returns system, and we will refund you in full.
Shipping
All clothing orders are shipped within one working day of receipt. In some cases this can be on the day of receipt, but is more usually the next working day. We always use a tracked service for shipping, typically either Royal Mail or Yodel. Other services available on request.
Many thanks and kind regards,
Malcolm & Ivana