We are dedicated towards aftersales care and if you have any problems with the product on delivery a full refund will be provided. Faulty items must be reported to us within 2 working days. Faulty products can be returned directly to us in original original packaging and we will send a replacement.
When no replacement is available a full refund will be issued. You should return to us with the order number and a description of the fault. All returns must be pre-authorized. Contact us immediately with the reason for your return.
We offer a 14 day 'No Quibble' returns policy. If you don't like the item you are responsible for return postage costs. The postage costs to send you the item will also be deducted. All goods must be unused, undamaged, in original packaging and in a re-salable condition and returned within the 14 days period from receipt.
Exchanges or a refund can be issued however unfortunately we cannot refund initial postage costs.
We strive to provide best possible service to our customers and we believe purchase from us is the beginning of long term relationship.
Note: Returns are at the Buyers Expense. 15% restocking fee will be charged on non defective items. Shipping and handling fees are non-refundable under any circumstances.